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I'm having the same problem with a machine I just built for my wife. It is built arounda gigabyte mobo 7n400s-l withan amd xp 300+ and 1 gig of crucial pc3200ram mem 512X2 in dual mode a160 gig HDD sata1 and an atlantis 9600 ati video card. The mobo cd was corrupted and would not install so I went to nvidia and gigabyte and ati for drivers. For some reason somethinf is not installed correctly. I've emailed gigabyte to try to get a working cd. :redeyes:
You can download any and all drivers that were on the gigabyte cd from the www.gigabyte.com.tw
Sorry this is late. You are right NooNoo, but they don't seem to work right. I hoping that when I get the new cd-- It's on the way-- that that the drivers will install "correctly???" Otherwise I'm afraid an rma MoBo will probaly be the answer. I've had problems with gigabyte boards this year! I just build for friends and relatives and myself.Of course, I 've not bought all the other brands!
Explain "don't seem to work right" The drivers on the website are just updated versions of the cd drivers.
Well the machine keeps crashing and rebooting. If I set it to show the blue screen the report varies. When I reboot and send MS the error report, I'm sent to a page that either reports a device driver problem or a display driver problem. I guess I've tried installing the latest catalyst drivers She's running a saphire atlantis 9600. That made the problem worse. She could only stay booted up for about 30 seconds. By uninstalling those drivers and going back to windows update and reinstalling their approved driver she's generally up for up to 1 hour before the crash.
The only problem during the install was with the cd! that came with the MoBo.
After I went to gigabyte and downloaded the drivers and installed them manually, the only one that the cd would see as installed was the audio driver. The wizard on thier website sees everything as installed.
My thoughts are that it's alsopossible thatthe dispaly driveris at fault. I think when I first updated to the latest catalyst driver my problems started.
How do I completely rip out the current display drivers and start over?
you can use driver rollback... or uninstall them from add/remove programs. You would also do well to update the chipset drivers - you need the via 4 in 1's - they can make a big difference to how the video driver behaves. Have you been to e-machine support to get their updates?
It's not an e-machine, but yes I have installed the 4 in 1's. It's got the gigabyte mobo GA-Kn400s-l with a 3000+ xp chip; crucial 1gb mem; seagate 160gb sata hdd; a zip 250 a floppy and a nec dvd dual layer rewrittable drive. It's got a thermaltake 420 watt PS. It runs xp pro sp2.
oh, I see, you hijacked sparky's thread...
so what is the error message on the bsod?
MISTAKE! I never installed the 4 in 1's on this machine, cuz it's an nvidia chipset. I did install the nforce drivers!
The BSOD changes-- Yes I guess I did hijack this thread SORRY!~
I will copy the bsod a couple times over the next 24 hours and post them.
ok, I am going to split this off from sparky's bit.
Ok, The bsod indicates:
PFN List Corrupt
tech info:
*** stop:0x0000004E (0x0000008F,0x0002E5A3,0x0002E19B,0x00000000)
another one:
IRQL_NOT_LESS_OR_EQUAL
tech info:
1)stop:0x0000000A (0x00000004,0x0000002,0x00000,0x804Eldol7)
The gigabyte cd came today; so here goes. It will truly be interesting if it should have the same or a similar problem as the cd that came with the motherboard.
Well it only took a couple minutes to find out that this cd does exactly the same thing that the original cd did!
So it looks like possibly a hardware problem?
Yup definitely a motherboard driver problem it would seem... but check things like the ide cables are good and do a diagnostic on the drives to be sure. Also check out the ram with memtest86.
PFN list corrupt troubleshooter
As I'm running memtest86, I'm getting numerous errors on test 4. Is there a way, from this test, to figure out if one, and if one which one, or both of these 512 mb sticks is/are bad?
pull one, run memtest... if it passes, it's the other one...
Also, test failures can result of bad timing setups in the bios or even a faulty ram slot. Test each stick one at a time in each slot.
Duh NEVER EVER would have thought to do that thanks NooNoo! Form what I've seen in this forum You should be paid a mint! Your worth your weight in gold!
hmmm that would be a LOT of gold... but thanks :)
What kind of memory is it anyway
Like brand ?
It's not the memory. It's a good thing that NOO NOO directed me to try the ram sockets. I have a bad ram socket on the MOBO. The memory is Crucial.
I've already alerted gigabyte of the problem.
The machine hasn't crashed since I just use ddr1 slot. That means my wife can only run in 64 bit memory mode. I hate to rma the mobo because it's very functional the way it is! But I do not like to be rooked either!
My solution:It's time to buy my wife that laptop she's been wanting.
Once it's here I will transfer the settings via the wizard from this computer to her new lap top. Then I will take the MoBO out of this system and rma it! When I get it back I'll slip it right back in. Right NOO NOO? And the computer will live happily ever-after! :thumbs2:
Sounds like a plan....BUT refer to my sig....
I find that to be so so wise!
Not only for computers either!
if you find both sticks to be faulty, reset the BIOS to defaults.
Failing that, if the motherboard has a REALTEK AC97 soundcard bolted to it, turn that off in the BIOS and see how that goes. I've had nothing but trouble with them and Service Pack 2 this week.
Hope this is of some help.
Garak.
I've been running w/o problems if I just uses the first mem slot in the mobo, but if I use the ddr3 slot so it can go dual mode it screws up. mem16 has ided the mem slot as a problem not the memory. :)
Have to agree that RMA's are a huge pain in the butt anymore. Last week I shipped 4 hard drives back to the manufacturer; one RMA number, one box. Got 2 replacements today, 2 still in transit. What a crock!
Recently had to RMA a defective Asus mobo, and found out that Asus will usually repair (not replace) your defective board and that it may take up to 10 business days (2 weeks in realspeak) to turn it around. Let's see now, 3 days to ship it to the repair center, 2 weeks to repair the board, 3 days to return it. Gettin' close to a month of downtime aren't we? Might as well say that warranties are valueless.
Many will cross ship if you give them a credit card number...
Many will, but see my previous post about Asus. Your side of the pond may be different, but here you send them the board and they repair it. A refurb board can't be sold as new. It has to be sold as a refurbished or used board. Asus chooses to duck the loss and pass the pain along to the customer and dealer.
If the board was new when you put it in the machine and then turns out to be faulty, then technically the board is new right? If its a customer repair, then give them the option of waiting 3 weeks for the repair or sell them a new board. Unfortunatly, the warrenty doesnt state that it will be a NEW item - just that it will work. All hard drive manufactures do the same thing, you will receive a repaired hard drive as the replacement for your drive.
We seem to getting afield from the issue here. My point is that Asus isn't advance shipping RMA boards. You send them the board, Asus repair center fixes it, and ships it back. This consumes 3-4 weeks. Should the customer wait that long for a replacement? In fact, can most business customers stand a wait like that?
Ok, so I replace the board. Customer is happy. Now I get to keep the repaired board. It can no longer legally be sold as new, so as a used board it gets a used price or sits untill I have some other use for it. So, as I see this, Asus current warranty policy is a win only for Asus' RMA costs.
I was talking about the drives... never had to rma an Asus board.
In my experience, Hitachi is the only HD manufacturer that won't do advance replacement. But I don't buy many Hitachis. I use mostly WD and Seagate. At any given time, I usually have multiple drives in the replacement pipeline, so if a customer has a bad drive, I normally replace it with one from a previous RMA and put his replacement into the pool. And yes, it's a sad comment on HD reliability.
Motherboards are a different story. There are too many platforms and particular customer preferences to have a suitable replacement on hand everytime. Most folks with a bad HD just want a replacement with similar capacity, performance, and the balance of their original warranty.
With MOBOs, you get into issues like support for support for specific CPUs, memory, bells and whistles, etc. With any mainboard, you can usually return it to the wholesaler during a specific DOA period, but outside of that, you are at the manufacturer's mercy.
I think any vendor that places a higher priority on their internal costs vs. prompt replacement is cutting their own throat in the long run. Top MOBO producers like Asus, MSI, Intel, etc will never compete with sleezy brands on price alone. They have got to offer better service. In any market, that only leads to increased profitabillity.
I'd do it the same way - this means there is no "I didnt get the same spec board back" talk - which I have heard a few times. OK, so it takes a while - if you took your car in for a engine overhaul because the cylinder head just popped and you were told that you had to wait a week while the parts arrived or that they had to assess the full extent of the damage before they would set to and repair it, would you? or would you just say fix it and risk something else being wrong later? Generally speaking, the longest part of any RMA is the postage. As for legally selling the board, if the board came out of the system then generally speaking, I wouldn't regard it as new *unless it was DOA when you first installed it* - so the customer has no room to complain any road - the only exception to the problem you seem to be having is when the customer wants it fixed there and then, in which case - sell them a new board or state that the RMA proceedure is out of your hands (providing you do not have some kind of warrenty on that machine) when the repaired board arrives, either use it as a test bench or put it in the bargin bin.Quote:
Originally Posted by slgrieb
I see where your coming from, but I can also see the big picture too... It's been a while since I typed this much on WD :D :D