[RESOLVED] Packard Bell Diamond 1200 Plus Scanner.

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November 10th, 2005, 06:12 PM
Trainshed Terry

[RESOLVED] Packard Bell Diamond 1200 Plus Scanner.

HELP REQUIRED PLEASE.

I have recently purchased a 2nd hand Packard Bell Scanner. The scanner it self is in great condition..................small problem the CD that contains the drivers and other software is in unusable condition as you can see by the attached link to image view the image.

http://www.macavoyt.freeserve.co.uk/Danaged%20Disk.jpg

Please is there any one out there that could advise me as to get my hands on this disk which contains the following.

Ulead PhotoExspress SE

FINEREADER OCR

Or could some advise me where to go to to get the software and drivers other that the :guns: Packard Bell web site which it appears to be some what :butt: of a joke.

Thank you yet again.

Regards Terry.:mad:
November 11th, 2005, 02:04 AM
Ferrit

Well first off what windows version?
If its XP they are here
http://support.packardbell.com/nl/my...an1200plus.exe
This will only give you the install not any of the software
Windows scanner and camera wizard will use it till you fins scanning software

Download and doubleclick the file to install the drivers on your system BEFORE the scanner is connected to your system. Once the setup has finished, the scanner can be connected and Windows XP will detect and install the correct drivers automatically
November 11th, 2005, 03:49 AM
Trainshed Terry

What next !!!!!!!!!!!!!!!!!

Quote:

Originally Posted by Ferrit

Well first off what windows version?
If its XP they are here
http://support.packardbell.com/nl/my...an1200plus.exe
This will only give you the install not any of the software
Windows scanner and camera wizard will use it till you fins scanning software

Download and double click the file to install the drivers on your system BEFORE the scanner is connected to your system. Once the setup has finished, the scanner can be connected and Windows XP will detect and install the correct drivers automatically

Hello,

:thumbs: The version of windows that I am running is Windows XP home, services pack 2. :thumbs:

That is the 5th time that I have tried to get the scanner to work but with no success.

I get a pop-up that says the following "The scanning software could not be found or your scanner is not connected. Please make sure that your scanner and your software are properly installed."

Yes the scanner is connected to the computer, because when I go to my computer there is a icon for the scanner.

:eek:I think the problem is that I do not have the software to make it work.:eek:

I only paid £6.00 + PP it is so frustrating not being able to use the item in question.

Regards.
Terry.
November 11th, 2005, 06:03 PM
slgrieb

If you followed the driver installation instructions, and the scanner still isn't working, I'd say you have a defective scanner. For grins, try it on a different computer and/or OS. Bet it still won't work.
November 12th, 2005, 07:58 AM
NooNoo

The software you mention Terry does NOT drive the scanner. Sounds like you paid 6 bux for a pig in a poke.... or didn't install the drivers fully before plugging in the scanner if it is usb.

If it's parallel, then it may be your settings for the parallel port.
November 13th, 2005, 03:31 PM
Trainshed Terry

Shoot Me !!!!!!!!!!!!!!!!!!!!

Quote:

Originally Posted by NooNoo

The software you mention Terry does NOT drive the scanner. Sounds like you paid 6 bux for a pig in a poke.... or didn't install the drivers fully before plugging in the scanner if it is usb.

If it's parallel, then it may be your settings for the parallel port.

Hi, I down loaded the drivers from the Packard Bell web so in theory they should be the right drivers..................as every thing I did was take from the instruction as the drivers installation instructions.

Regards. :thumbs: :eek2:
November 13th, 2005, 03:50 PM
NooNoo

So it works now?
November 13th, 2005, 04:29 PM
Trainshed Terry

No!!!!!!no!!!!!!!

Quote:

Originally Posted by NooNoo

So it works now?

No it dose not work!!!!!!!!!!!!!!!!!!!!! I have tried to use on my laptop but the result was that this drive will only work with 2000NT.............

Next.:eek:

Terry.
November 14th, 2005, 08:21 AM
xpuser357

I believe you need to talk to person that sold it to you and explain problem
and hopefully they are understanding. And reimburse you
November 14th, 2005, 11:24 AM
NooNoo

Quote:

Originally Posted by Trainshed Terry

No it dose not work!!!!!!!!!!!!!!!!!!!!! I have tried to use on my laptop but the result was that this drive will only work with 2000NT.............

Next.:eek:

Terry.

What drive? I thought you were talking about a scanner?
November 14th, 2005, 11:30 AM
NooNoo

this is the UK version of the xp driver from packard bell.

if you have an sis chipset you will need this too

While you are at it confirm you have the right scanner

Finally confirm that the following quote is the way you installed the scanner

Quote:

Download and doubleclick the file to install the drivers on your system BEFORE the scanner is connected to your system. Once the setup has finished, the scanner can be connected and Windows XP will detect the scanner and install the correct drivers automatically.
November 14th, 2005, 05:31 PM
Trainshed Terry

Still will not work

Quote:

Originally Posted by xpuser357

I believe you need to talk to person that sold it to you and explain problem
and hopefully they are understanding. And reimburse you

I have contacted the seller and he sent me the link for Packard Bell web site.

I have just tried it for the 5th time and it still dose not work. :flame:

Now where did I put that TNT. :sad:

Regards
Terry
November 14th, 2005, 05:42 PM
Trainshed Terry

Now where did I put that TNT

Quote:

Originally Posted by NooNoo

this is the UK version of the xp driver from packard bell.

if you have an sis chipset you will need this too

While you are at it confirm you have the right scanner

Finally confirm that the following quote is the way you installed the scanner

In reply to you above the answers are as follows.

Yes I Have down loaded the correct drivers from the Packard Bell web site 5 times along with patch for sis chipset.

Yes I do indeed confirm that it is a Packard Bell Diamond 1200 plus usb Scanner. :devil:

And I did everything that is in your quote.

NEXT!!!!!!!!!!! :rolleyes: :rolleyes:

Is there anybody wish to purchase a scanner with broken software disk please do contact me. :flame:

Regards.
Terry :eek2: :sad:
November 14th, 2005, 06:24 PM
slgrieb

Perhaps you could use it as a decoration in a shrubbery? As an alternative, throwing it at a brick wall could provide a few moments of amusement. Or, even better, if you know anyone artistic, something interesting might be done with the scanner to make it resemble a crocodile. Heck, just ship it to me, and I'll let my younger daughter see what she can make of it. We can split the profits. really.
November 17th, 2005, 04:54 PM
Trainshed Terry

Money refunded !!!!!!!!!!

Quote:

Originally Posted by xpuser357

I believe you need to talk to person that sold it to you and explain problem
and hopefully they are understanding. And reimburse you

:thumbs2: I recontacted the seller and he/she has refunded my money and I shall be posting the item back to the vendor tomorrow. :thumbs2:

Regards.:guns:
Terry.
November 18th, 2005, 01:30 PM
NooNoo

was it worth posting back? postage must be more than 6 quid!
November 18th, 2005, 02:28 PM
Trainshed Terry

Yes

Quote:

Originally Posted by NooNoo

was it worth posting back? postage must be more than 6 quid!

:) Yes it is as I was charged £6.69 + £12.00 postage = £18.69, But I have purchased a replacement scanner and manged to go and collect the item and it works. :)

:rolleyes: On the CD that comes with the scanners there is some very important info that makes the thing work correctly, The control panel with all the important buttons on. :rolleyes:

:redeyes: That is the reason why I am reluctant to purchase motherboards or CPUs of E-bay. :redeyes:

Regards.
Terry. :thumbs:
December 14th, 2007, 06:26 AM
Carx

Got Packard Bell Diamond 1200 plus working in Vista!

I have had problems with this scanner ever since XP SP2 but today I managed to get it working in Windows Vista!

Here's how to do it:
1. Make sure you have the product CD. If you haven't this can work with drivers found on the web, I have only tried with the CD-drivers.
2. Plug the scanner in.
3. Windows will ask for the drivers. Tell it to search for them and then specify a location. Specify the WinXP directory on the CD.
4. The scanner will install and work as a WIA scanner in windows. I have tested the scanner in Photoshop CS2 and it works.

If someone want to use the panel and other stuff you may trick the installation on the cd.

NOTE: The buttons on the scanner won't work with the installation procedure above.
February 10th, 2008, 11:07 AM
digo

vista

how do i get a vista software patch for my diamond 1200 plus scanner?:confused:
February 10th, 2008, 11:19 AM
NooNoo

Welcome to Windrivers Digo

I will delete your other thread because it asks the same question.

Did you follow the instructions in the post above yours?
February 11th, 2008, 11:32 AM
Carx

Found vista driver!

I have found this driver. It is for the Mustek equivalent of the packard bell diamond 1200 plus and it works for me.

http://www.mustek.com.tw/apprg/showd...CUPlus&LSID=31

The problem is that the server is often overloaded. Try to download it an odd time of the day.
February 11th, 2008, 11:36 AM
NooNoo

Thank you Carx - I am sure that alot of people will benefit from this.
February 19th, 2008, 09:48 PM
tammy83

Hi, well i went through the exact problem with my packard bell 1200 plus..so frustrating it' now 2.48 am!! and still trying to get the drivers..
February 19th, 2008, 09:51 PM
tammy83

didn't mean to send just then get sleepy now.. so i just can't understand why it doesn't work i have the install cd the only thing i don't have is the photo express however on my laptop i have hp photo smart premier why can't that be sufficient and is that why my computer can't recognise the scanner??? i'm so confused well i'm now downloading the link that carx kindly put on here...so gonna give it a try..oh and i have xp sp 2...is there a link somehow to why it's not working...as my sister used this scanner with her laptop and had no problems what so ever!! Granted it was a few months ago but i just don't get it?

If i have success i'll let you know but any more words of wisdom would be appreciated! thanks
February 20th, 2008, 06:00 AM
NooNoo

Welcome to Windrivers Tammy

First get some sleep. You can't think this through or reply coherently to any questions we might have.

Did you manage to download the driver ok?