Umax now CHARGING for drivers!!

Printable View

May 24th, 2002, 01:40 AM
DJ Specs

Umax now CHARGING for drivers!!

Well, if you need drivers for your Umax scanner, you can forget about downloading them! Those bastards now want to charge you for the latest drivers, and send it out on cd! No downloads!

What a POS company! I emailed them the nastiest email I ever wrote today. They suck, I hope they go out of business faster than I can turn out the light. :mad:
May 24th, 2002, 08:47 AM
Commander Klarg

Yes, they do suck. I updated my PC to Win2K recently and discovered that UMAX doesn't have Win2K drivers for their parallel port scanners! :mad: And my scanner is only 2 years old!!!

So now, I either need to set up a new machine with Win98SE just so I can use my scanner, or go get a new scanner. I tell you, if I go new, it won't be a UMAX...
May 24th, 2002, 08:55 AM
Commander Klarg

Boy, I hope I still have the last download for that scanner. $15 for a driver CD!!! :mad:

What's next? Buy a scanner for the low price of $39 (software can be purchased seperately for $59) ???? Mark my words, this will happen in 5 years or less. Bastards. :mad:
May 24th, 2002, 08:58 AM
Stalemate

Maybe <a href="http://www.scanner-drivers.com/companies/1096.htm" target="_blank">this site</a> could help you out.

That's a different way of doing business on Umax's part, I must admit. :confused:
May 24th, 2002, 09:05 AM
Drone2903

Tsssssssk. Charging a fee for drivers.
Who ever heard of such a thing.
...
wait a min....
...
Ho yeah.... :mad:
May 24th, 2002, 10:41 AM
SubZero

find the correct software, select your scanner and operating system. Certain software IS NOT available for download. In this case, a CD-ROM may be purchased.

Interesting....
May 24th, 2002, 10:47 AM
MacGyver

HP has been doing the same thing for a while now. The reason that certain drivers are available for download and others aren't (and you have to pay for them) has to do with the third-party bundled software you get with a lot of scanners. (Photoshop LE for example) The scanner manufacturer has a license agreement with those software companies that they must adhere to. Hence the charges for the software.
May 24th, 2002, 11:17 AM
silencio

If you work in retail sales forward this info to your sales department.

The best way to stop the practice is to stifle their sales.
May 24th, 2002, 11:20 AM
kato

<blockquote>quote:<hr />Originally posted by Lt. Cmdr Klarg:
Yes, they do suck. I updated my PC to Win2K recently and discovered that UMAX doesn't have Win2K drivers for their parallel port scanners! :mad: And my scanner is only 2 years old!!!

So now, I either need to set up a new machine with Win98SE just so I can use my scanner, or go get a new scanner. I tell you, if I go new, it won't be a UMAX...<hr /></blockquote>I just got my 1220P working with windows XP. When I get home this evening I can pm you with the site to tell you how with the vista scan software. just let me know.
May 24th, 2002, 04:59 PM
DJ Specs

First of all, there is no 3rd party software in their driver pack, it's simply the drivers and crapy interface to set up the options and scan. You need a seperate image program for anything more. Umax is pathetic, I emailed them a ton of times before about getting their crap to work on WinXP. They would always send a generic email back telling me to use Windows Paint!! WTF!? Great! My scanner is 1 year & 2 months old. I was so upset, I went out and got a Canon scanner. Now thats some nice software and drivers! Whats worse, is that the crappy VistaScan software is buggy as hell under Win2kK, and wont work with XP. :mad:
May 24th, 2002, 07:39 PM
kato

<blockquote>quote:<hr />Originally posted by DJ Specs:
Whats worse, is that the crappy VistaScan software is buggy as hell under Win2kK, and wont work with XP. :mad: <hr /></blockquote>then tell me how I got my Astra 1220P working under winXP with vista scan (running through paint shop pro)
:D
<a href="http://www.umax.de/support/drivers.htm" target="_blank">http://www.umax.de/support/drivers.htm</a>

P.S. why would you even want an image program included with the driver CD. It's going to be crappy LE or shareware version anyway. There are a ton of good imaging programs out there available cheap or free / shareware. I like paint shop pro, but that's just me.
May 24th, 2002, 09:22 PM
DJ Specs

Good question... my Astra 2100U sure wont! <img border="0" title="" alt="[Frown]" src="frown.gif" />
May 24th, 2002, 10:44 PM
Commander Klarg

No joy.

I think I know the reason that your 1220P works: Win 2K is calling my 2000P a 1220P, but obviously isn't working. So, basically, Windows has default drivers for your scanner.

Not much help for DJ and I, unfortunately. <img border="0" title="" alt="[Frown]" src="frown.gif" />
May 24th, 2002, 11:10 PM
Commander Klarg

Hold the phone!

It will not work running through Photodeluxe, but it DOES work if running on just VistaScan. A little clunky, but I can live with it for now. :)
May 25th, 2002, 03:51 AM
kato

DJ,

have you tried the denmark umax site I posted above?

here is the specific page for your 2100U and windows XP info.

<a href="http://www.umax.de/cgi-bin/treiber.pl?Scanner=a_usb&OS=win_XP&DigiCam=0&SCSI_ Karte=0&UK_Form=Search+Driver" target="_blank">http://www.umax.de/cgi-bin/treiber.pl?Scanner=a_usb&OS=win_XP&DigiCa m=0&SCSI_Karte=0&UK_Form=Search+Driver</a>
May 25th, 2002, 04:39 PM
DJ Specs

Thanx kato2274

Ya, it looks to be the same software as the US Umax site had, so thats good for some people who need it. Unfortunatley it still wont allow my scanner to work proper.
May 25th, 2002, 07:18 PM
kato

it's a different version of vista scan. the us site has 3.51 the denmark site is 3.55 wouldn't seem like it would matter, but believe me it does. the us vista scan wouldn't see my 1220P under winxp. as soon as I switched to the 3.55 from denmark site it started running.
May 25th, 2002, 09:23 PM
DJ Specs

HUH, take a look at this page:

<a href="http://www.umax.com/scanners/index.jsp?cate=Scanners:+CD-ROM+Titles&skunum=UMXCWV1355" target="_blank">Umax Drivers</a>
May 26th, 2002, 06:30 AM
kato

<blockquote>quote:<hr />Originally posted by DJ Specs:
HUH, take a look at this page:

<a href="http://www.umax.com/scanners/index.jsp?cate=Scanners:+CD-ROM+Titles&skunum=UMXCWV1355" target="_blank">Umax Drivers</a><hr /></blockquote>right! but you don't have to buy it from the denmark site.
June 10th, 2002, 08:32 AM
Commander Klarg

<blockquote>quote:<hr />Originally posted by Lt. Cmdr Klarg:
Hold the phone!

It will not work running through Photodeluxe, but it DOES work if running on just VistaScan. A little clunky, but I can live with it for now. :) <hr /></blockquote>It now appears that the scanner is causing some instability with my Win2K PC. For some reason it is spontaneously rebooting itself. Did not do it before setting up the drivers for the scanner.

Oh well, I will just hook it up to my wife's Win98SE PC and carry on. :)
June 15th, 2002, 04:10 PM
Rboin

I read an article about this and have tried to download for my Astra 2100U only to get a message that it would cost 29.00. The article stated that Umax is not charging Europe yet, so I went to England's Umax site. Guess what! It was free. So was Germany!
June 15th, 2002, 07:12 PM
WebHead

What a bunch of capitalistic meanies. I would say to just go out and get a new usb scanner that is XP compatible. Then let XP install the drivers for it. And if you're not using XP then whatever OS your ARE using should work to for usb or something. You can use Photo Editor or whatever you prefer to do the scanning and stuff. Anyway, just an idea. Good scanners are pretty cheap these days. I think the reason they're doing this is to kinda phase out the parallel stuff.
June 16th, 2002, 11:21 AM
freddy

UMAx arn,t the first to do this ,,,I am currantly d/loading a file from H/P ,,drivers for a 4100TN the file is 61m ,,,,NO fun on a 33.6 connection

HOWEVER , to save my time they will gladly take my c/c No and send me the CD ,,, I will swear they have slowed this d/l down so u give up and "buy" a set of drivers

FtF
June 27th, 2002, 02:41 PM
Commander Klarg

<blockquote>quote:<hr />Originally posted by freddy:
UMAx arn,t the first to do this ,,,I am currantly d/loading a file from H/P ,,drivers for a 4100TN the file is 61m ,,,,NO fun on a 33.6 connection

HOWEVER , to save my time they will gladly take my c/c No and send me the CD ,,, I will swear they have slowed this d/l down so u give up and "buy" a set of drivers

FtF<hr /></blockquote>Ouch. I think I would have paid for the CD. <img border="0" title="" alt="[Wink]" src="wink.gif" />

Anyway, ever since I disconnected the scanner from my Win2K box there has been no more spontaneous rebooting.
June 28th, 2002, 12:11 AM
ADS_Tech

No probs on the UK site. No mention of CDs there.

All times are GMT -5. The time now is 07:05 AM.