Need Help with Office 2003 Reinstall

I am trying to reinstall Office 2003 but each time I try, I get an error msg that tells me my _CD-Rom_ drive has insufficient disk space to complete the operation. This seems very weird, since I am installing to the _hard_ drive. If anyone has any suggestions what to do, I'd be much obliged.

Why am I reinstalling? I had Word and Outlook only on the computer, and want to put on Powerpoint and Excel now.

When I just tried to add those, I kept getting failed installs. I concluded something was wrong with my original installation, so I decided to try uninstalling Office 2003 and reinstalling. Now I cannot complete that action, b/c of the above problem.

I am running Windows XP SP1 on a Dell Inspiron 5100, 1 GB RAM. The hard drive partition to which I want to reinstall is D:, the CD-Rom Drive is E:, and the largest is partition is F:. During the install, I get this msg that says E: does not have enough disk space.

Office is one of those progys that likes to be loaded to c drive.

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

Quote:

---

Originally Posted by aronius

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

---

-----------------------------------------------------------------------
Is your operating system on C. If that is correct your office will also want C.

Quote:

---

Originally Posted by aronius

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

---

If you have it loaded anywhere it will use resources.
Loading it on another drive means nothing to it useing resources

I often load Office to another drive, normally D:, and have never had an issue with this. I'm curious as to why Mayet and xpuser think this is a problem?

emr

Aronius, you just need to do a custom install and select D:\(whatever directory you choose) for the installation. If you have somehow got your CD drive selected as the destination, of course Office won't install! You just need to set the path correctly.

xpuser357, I set it up as a dual boot machine. I can boot to C: or D: The OS in question is on D:

Ferrit, when I boot to C:, the programs not installed in that OS aren't on in the background and aren't using system resources. I have my computer specifically setup to boot to a "Music Production" only environment on that drive, and the RAM in use just after booting up is far less than on the D: drive which is set up to be an Internet environment with much on in the background.

slgrieb, I did a custom install. I don't have the E drive selected as the destination. The destination is D:/Program Files/Microsoft Office.

Since my post, I have been able to get beyond the "insufficient disk space" problem by using Run from the Start menu, and typing as follows: E:SETUP.EXE LOCALCACHE=F.
(E is the CD-rom drive and F the largest partition). I found this command in the Setup readme for Office 2003. I thought perhaps the Installer was trying to cache to E.

What happens now when I do this is Setup goes through what appears to be all the actions, and is about to complete, when I suddenly get an error msg that is something like: "Microsoft Office was not able to complete setup. We apologize for the inconvenience." No error code. It asks me if I want to report the problem to Microsoft.

This is what was occurring originally, which caused me to try to reinstall office.

I found the following Microsoft Office Setup.txt file in my temp folder which suggests that, despite using LOCALCACHE=F, Setup is stil trying to cache to E: (my CD-ROM drive). How do I tell it to cache elsewhere?

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 1
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
3/5/2006 5:07:18 PM
Found property assignment: LOCALCACHE=F
Setup path: e:\SETUP.EXE
Trying to get version of
e:\SETUP.EXE
...succeeded.
e:\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
e:\FILES\SETUP\SETUP.INI
Settings file located: e:\FILES\SETUP\SETUP.INI
GetTempPath returned: D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\

Reading settings file
e:\FILES\SETUP\SETUP.INI
Located: e:\PRO11N.MSI
Package to install: e:\PRO11N.MSI
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0)
Value: 0
Product {91110409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
D:\WINDOWS\System32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Office-specific properties added: LOCALCACHE="F"
General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office 2003
Path: D:\WINDOWS\System32\msiexec.exe
CmdLine: /I e:\PRO11N.MSI LOCALCACHE="F" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
3/5/2006 5:07:18 PM WaitForMsiExecDone...
3/5/2006 5:07:18 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: e:\Files\Setup\PRO11N.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : e:\
Product Code : {91110409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRO11N.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRO11N.MSI (PRO11N.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU111.XML (SKU111.XML_0002_1033)
File: A2561408.CAB (A2561408.CAB)
File: A3561408.CAB (A3561408.CAB)
File: A4561408.CAB (A4561408.CAB)
File: AV561404.CAB (AV561404.CAB)
File: CC561401.CAB (CC561401.CAB)
File: CD561401.CAB (CD561401.CAB)
File: CF561401.CAB (CF561401.CAB)
File: CL561401.CAB (CL561401.CAB)
File: CM561401.CAB (CM561401.CAB)
File: CP561401.CAB (CP561401.CAB)
File: CR561401.CAB (CR561401.CAB)
File: CS561404.CAB (CS561404.CAB)
File: E2561412.CAB (E2561412.CAB)
File: E3561406.CAB (E3561406.CAB)
File: E4561412.CAB (E4561412.CAB)
File: EV561406.CAB (EV561406.CAB)
File: G3561412.CAB (G3561412.CAB)
File: GV561403.CAB (GV561403.CAB)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: L2561412.CAB (L2561412.CAB)
File: L3561412.CAB (L3561412.CAB)
File: L4561412.CAB (L4561412.CAB)
File: L9561403.CAB (L9561403.CAB)
File: LV561409.CAB (LV561409.CAB)
File: M2561414.CAB (M2561414.CAB)
File: M3561414.CAB (M3561414.CAB)
File: M4561414.CAB (M4561414.CAB)
File: M9561408.CAB (M9561408.CAB)
File: MA561412.CAB (MA561412.CAB)
File: MC561412.CAB (MC561412.CAB)
File: MG561411.CAB (MG561411.CAB)
File: MH561402.CAB (MH561402.CAB)
File: MO561405.CAB (MO561405.CAB)
File: MT561413.CAB (MT561413.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1561415.CAB (O1561415.CAB)
File: O9561411.CAB (O9561411.CAB)
File: P2561407.CAB (P2561407.CAB)
File: P3561405.CAB (P3561405.CAB)
File: P4561405.CAB (P4561405.CAB)
File: PA561401.CAB (PA561401.CAB)
File: PR103374.CAB (PR103374.CAB)
File: PR103680.CAB (PR103680.CAB)
File: PR308249.CAB (PR308249.CAB)
File: PV561405.CAB (PV561405.CAB)
File: PW561407.CAB (PW561407.CAB)
File: Q2561411.CAB (Q2561411.CAB)
File: Q3561411.CAB (Q3561411.CAB)
File: Q4561409.CAB (Q4561409.CAB)
File: QV561409.CAB (QV561409.CAB)
File: SKU111.CAB (SKU111.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR308223.CAB (TR308223.CAB)
File: V3561411.CAB (V3561411.CAB)
File: W2561411.CAB (W2561411.CAB)
File: W3561409.CAB (W3561409.CAB)
File: W4561409.CAB (W4561409.CAB)
File: WV561409.CAB (WV561409.CAB)
File: YA561403.CAB (YA561403.CAB)
File: YB561408.CAB (YB561408.CAB)
File: YC561413.CAB (YC561413.CAB)
File: YH561411.CAB (YH561411.CAB)
File: YI561403.CAB (YI561403.CAB)
File: YL561402.CAB (YL561402.CAB)
File: YM561403.CAB (YM561403.CAB)
File: YO561409.CAB (YO561409.CAB)
File: YS561405.CAB (YS561405.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZA561402.CAB (ZA561402.CAB)
File: ZC561402.CAB (ZC561402.CAB)
File: ZD561402.CAB (ZD561402.CAB)
File: ZE561411.CAB (ZE561411.CAB)
File: ZF561407.CAB (ZF561407.CAB)
File: ZG561401.CAB (ZG561401.CAB)
File: ZH561411.CAB (ZH561411.CAB)
File: ZI561402.CAB (ZI561402.CAB)
File: ZJ561401.CAB (ZJ561401.CAB)
File: ZK561401.CAB (ZK561401.CAB)
File: ZM561401.CAB (ZM561401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZO561401.CAB (ZO561401.CAB)
File: ZQ561401.CAB (ZQ561401.CAB)
File: ZR561409.CAB (ZR561409.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZU561409.CAB (ZU561409.CAB)
File: ZV561401.CAB (ZV561401.CAB)
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (PRO11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: e:\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: E:\.
Found pre-existing download, will use this as default drive for local cache.
Can't cache "some" on drive "E:\", not enough disk space.
(CDCACHE=AUTO) - There is not enough space to cache some or all of the image. Default for this download was E:\
Didn't have enough space to perform local cache Setup.
Couldn't perform local caching.
DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp \Microsoft Office 2003 Setup(0028).txt"
DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\M icrosoft Office 2003 Setup(0028)_Task(0001).txt"
Command Line Logging Parameters: /lpiwaeo "D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003 Setup(0028)_Task(0001).txt"
3/5/2006 5:07:19 PM
Executing Task:
Microsoft Office 2003
"D:\WINDOWS\System32\msiexec.exe" /I e:\PRO11N.MSI LOCALCACHE="F" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE" /lpiwaeo "D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003 Setup(0028)_Task(0001).txt" CDCACHE="0" DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp \Microsoft Office 2003 Setup(0028).txt" DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\M icrosoft Office 2003 Setup(0028)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
3/5/2006 5:09:21 PM Chained install return code: 1603

Exit code was an error.
Shutting down chained setup processing.
Set Verbose logging for subsequent setup.


***** Setup exits
3/5/2006 5:09:21 PM
(return = 1603)

Success! Issue was Installer continued trying to cache to E: (CD-Rom).

First found a workaround: Changed CD-Rom drive letter. Changed letter of largest partition to E:. Office installed.

Changed drive letters back. Office apps still ran.

Checked to see if could install additional templates for Powerpoint: Got screen that indicated E: had no space.

Instead of doing workaround again, searched registry for “cache.”

Found registry entry which set LocalCacheDrive for Office to E. Changed it to F. Was under:
MyComputer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\1 1.0\Delivery\{91110409-6000-11D3-8CFE-0150048383C9}

Then could install additional templates for Powerpoint. Think registry entry was problem.

Thanks for all constructive suggestions.

I was having the same problem
Tried the registry workaround
and it worked to my
astonishment
Thanks so much Aronius for the post!!
:mult:

1. Put your 2003 Pro CD in your CD drive.
2. Click Start, click Run, type cmd in the Open box, and then press ENTER.
3. At the command prompt, type the letter of your CD drive followed by a colon (:), and then press ENTER. For example, if your CD drive is drive D, type D:
4. Type the following, and then press ENTER:
setup oem_noprevious=1
5. After the installation is complete, click Start, click Control Panel, and then click Add or Remove Programs.
6. Under Currently installed programs, click Microsoft Office Project Standard 2003, and then click Remove.
7. Click Yes to verify that you want to remove Project Standard 2003 from your computer.
8. After Project Pro 2003 is removed from your computer, run the Project Pro 2003 Setup program without the oem_noprevious=1 command-line option.

A very handy tool from MS that resolves many installation/update/uninstall issues is: http://support.microsoft.com/kb/290301/

Read the posts here regarding ev561406.cab being missing, etc. so far no luck. Am stuck need help.:devil:

nelsonal, did you download and run the Windows Installer Cleanup Tool? I still don't know of anything more likely to fix this kind of installation issue.

Yes I did, I read all the above posts and tried what I could. Thanks for the note

Read all the previous about problems re-installing Office 2003 with interest, but my laptop problem is slightly different.

I have Access 2, 97, 2000 and all of Office 2003 under Windows 2000 Professional, because I write database programs in all versions. All worked wonderfully well until recently, when I found I couldn't resolve a problem of being unable to start an instance of Outlook 2003 from Access 2003 in vba because of ?Registry? issues. This had not happened before. I tried to repair Office 2003, and to re-install, but the installer kept saying the installation file was not the correct one. Found the tip re: Windows Installer Cleanup Tool, installed it, followed instructions. Removed Office 2003 altogether, repaired Registry with Reg Mechanic, re-booted, etc. Windows installer now works, but after file validation sequence, file installation starts and quickly stops with 2 messages - "Roll-back", and another that flashes past so quickly I can't even read it. Then it stops altogether. Found another web-message about first stopping Anti-spying software, but I only have Norton AV 2006, and I can't work out how it can be switched off. I can't even find how it is switched on in the boot sequence.

Clearly, I am missing something - any clues would be greatly appreciated

--

Welcome to Windrivers Dibby

Try these instructions

or these

Thanks for the Norton tip - did that, stopped Norton, and stopped Black Ice [which I forgot was there], but same result. Runs validation then rolls back. I think the flash message is about a cabinet, but vanishes too swiftly to read.

Is the CD in the drive at this point? Or are you installing from a directory on the hard drive?

Yes, [legal] CD is in drive. Went on to Windows Update and downloaded .NET framework as "essential update" - still won't load Office 2003. Managed to screen capture flash message - it wasn't about a cabinet, it was something like "unloading language settings", so it's clearly to do with roll-back of what was being attempted.
Now attempting to reload all of Office 2000 first - fingers crossed on that one - if it works, will re-attempt 2003.

Sounds like a plan. Have you got the latest version of Windows installer?

Not sure how to find out which version of Installer I am using???
Anyhoo - reinstalled all of Office 2000 OK, BUT [isn't there always a 'but'?] I now have the same problem that caused me to remove 2003 in the first place, so it clearly [now it's clear!] wasn't 2003 at fault, but something else. Before proceeding to trying to install Office 2003, I need to resolve the pre-existing problem. This problem does not occur on my Vista-based p.c., with the same programs installed plus all of Office 2007.
Problem is to call an instance of Outlook from Access using vb code. Works fine on my p.c. but not on laptop.
Program alway stops at
Set objOutlook = CreateObject("Outlook.Application")
Error message = Run-time error 48 Error in loading DLL
Tried regsvr32.exe with path to msoutl9.olb but get message
"....was loaded, but DllRegisterServer entry point was not found"

Read other answers on this point, but have not managed either to understand the cure, nor re-create it.

Just get the latest -3.1

As for you dll

Quote:

---

Dllname was loaded, but the DllRegisterServer or DllUnregisterServer entry point was not found.

Dllname may not be exported, or a corrupted version of Dllname may be in memory. Consider using Pview to detect the file and remove it.

---

From Mskb here

Well, where was I?

OK the driver problem wasn't! Where I always programmed in Access vb to open an instance of Outlook with a global variable declaration for Outlook and Mail Item, RecipientsTo and CC, etc. as their actual objects, [eg "As Outlook.Application"], and it always worked except for recently on my laptop, it now appears that if I declare all these globals "As Object", Access will work out what it needs, not give the error message about a driver and open Outlook perfectly well. This works OK on both machines so I'll not bother with that any more.

So, one problem resolved. In any event, I took your advice and downloaded another registry cleaner which found 650 errors, where my old cleaner found none. I also installed Installer 3.1, and installed all the "Important" and the "nice-to-have" downloads. Oddly, my Updates History on the web says that I installed Office 2003 Service Pack 3, just 2 days ago when Office 2003 wasn't on my laptop, and my Add/Remove Programs listing does not show it being installed.

It still hasn't resolved the basic problem. I had taken off all of Office 2000 and re-installed it [OK so far!] That works fine. Now I tried again to re-install Office 2003, having stopped firewall and Norton AV software. Sensing that there may be difficulties, I left all of 2000 on the laptop, except for Outlook, because you can't run 2 versions of Outlook on the same machine. This time the install program went further and removed all of Outlook, but then after further validation prompts, it rolled back, re-installed Outlook 2000 and told me the 2003 installation couldn't complete, so go away!

I even tried web-searching, but can not find out why it won't install. Are there hidden files on my drive that prevent it?

Still searching [desperately & frustratedly] for clues.

You tried installing from hard drive? Copy the lot to a folder and install from there.

No joy loading from hard drive either, but I have a clue.

Steps taken since last entry:

Found the Error Log files [28 of them!] and examined the most recent

Install stopped at:
==================================
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (PRO11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: C:\Office2003_CD\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: C:\.
Error 0x80070002
Failed to create download for local caching.
Error 0x80070002
Failed to determine local cache information from Office Source Engine.
Couldn't perform local caching.
=================================

Re-ran registry cleaner

Checked in hard disk ..\FILES\SETUP\SETUP.INI
Found that LOCALCACHEDRIVE=C:\ was commented out, so removed comment semi-colon
Tried to re-install Office 2003 - same failure result

In same file, amended LOCALCACHEDRIVE=C:\CSC [a folder I created]
and amended CDCACHE= from "auto" to C:\CSC as well
Tried to re-install Office 2003 - failure finding c:\csc

Amended CDCACHE= back to auto AND amended LOCALCACHEDRIVE=auto
Tried to re-install Office 2003 - - same failure result

The original relevant section of the ini file is as follows:
=================================
[Cache]
; The cache section provides settings for caching the install source locally
; Value Default Description
; CDCACHE auto Option to specify cache level
; [auto, 0, 1, 2]
; LOCALCACHEDRIVE <predefined> Option to specify a drive to cache
; the install source to
; DELETABLECACHE 1 Option to display UI to remove the
; cache at the end of setup [0,1]
; PURGE 0 Option to always remove cache at end of
; setup [0,1]
CDCACHE=auto
;LOCALCACHEDRIVE=C:\
DELETABLECACHE=1
PURGE=0
=================================


Does any of this help to find a cure ?

Kind of...

Quote:

---

By default, Setup creates a local installation source in Office, but only when you install Office from the CD or a compressed CD image. If sufficient hard disk space exists on the local computer, Setup caches the whole installation source by default. Windows Installer uses this local installation source to install Office, and the local source remains available for repairing, reinstalling, or updating Office later. Users can install features on demand or run Setup in maintenance mode to add new features. Because Setup creates the local installation source by default, you do not have to set any additional options. Setup creates the local installation source in the following hidden folder on users' computers:

drive\Msocache\Downloadcode

---

here

and digging with the error code produces this It seems your cleaner cleaned stuff it shouldn't have.

WOW !!!!
Thank you so much for your help. There were 2 download {codes} in my
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Deliv ery\SourceEngine\Downloads\<Product GUID>\Sources\
One had a 'Path' key to the CD drive location, and the other was missing, so I re-created it, and the installation proceeded as if I hadn't already tried it 37 times over 72 hours [is this a new world record ?].

Signing off now and going to:
a - get back to the work I was doing
b - try to calm down my wife !
c - lie down for a week

I have kept a copy of the web-page solution.

Many thanks again
Dave B.

Anytime Dave... as for the wife... a nice evening out might be good for combatting husband on the computer feelings.

We are trying to load Office Professional 2003 onto our computer. We have the discs and product keys etc. Each time we try to load it it stops part way though and says it has a file missing -- A3561408.CAB
How can the file be missing when we are loading it from a CD? Please help!!
Many thanks.

Welcome to WinDrivers, Bishopmouton.

How confident are you with clearing possible corruption from the registry?

The most likely offering I can find is the second section of rmanet's suggestion here:

http://www.sysopt.com/forum/showthread.php?t=191610

A couple of Google hits show posters saying it solved that issue for them.

Thanks for your reply Platypus.
I've tried deleting the files from the registry as suggested but we still have the same problem.
The computer gets stuck when it's looking for A3561408.CAB It can't find it and says we must put the disk in, but the disks already in. I need to sort this as we're at the point of attacking the computer with a hammer!!!
Please, have you any other suggestions?

Thanks.
:mad: :confused:

You could be looking a couple possibilities.
Dirty cd ie: fingerprints,scratches,etc etc.
Bad cdrom
Bad cdrom cable

Pretty much what Ferrit has said...

Maybe also a lens clean for the CD/DVD drive, or I'm not sure if the Office Installer can be directed to another location if you can copy the cab file onto the hard drive.

i need file A2561405.CAB to reinstall microsoft office 2003 from my cd

Hello I would like to get some help and assistance from anyone that can help me with this problem that I have in re-installing Microsoft Office 2003 to my home computer (DELL DIMENSION 2400) Here is the situation, I placed the CD Rom in my computer and a message appears on my screen saying that the file: FILES\SETUP\SETUP.INI is missing and/or misplaced. I cannot install Microsoft Office 2003 on my computer until this is fixed. Does anyone have a solution and/or an answer that can help me in my dilemma.

You could be looking at couple possibilities.
Is the Office cd an original?
Is it a copy?
Have you tried a different cd?
Dirty cd ie: fingerprints,scratches,etc etc. Carefully clean the cd
Bad cdrom Try another cdrom
Bad cdrom cable Try changing the cable