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Hi guys,
Acer Aspire 3000 running W2K. Everything is installed and working fine except the wireless network card. In device manager there is a yellow ! PCI device.
I have checked the Acer site and got all downloads from there, but nothing is working for the wireless card.
Any ideas guys?
K.
likely first it needs the chipset drivers,then the wireless lan drivers.
Is it actually a 3000 or is there a closer model number?
The label says it's a Aspire 3000 series. Model No: ZL5
On the web site it just lists drivers for Aspire 3000. No chipset drivers there either, which I tried to find as I thought the same thing.
Aspire drivers
All XP as well, but are working fine with W2K. I suppose because XP was based on W2K anyway if I remember correctly.
So, they have an Atheros driver and a Broadcom driver.
You got the right one?
Have tried them both. The Athroas version installs fine, but when I check the setup page etc there are no options. The Broadcom version also seemed to install and latched on to the Linksys WPC54G Wireless-G Notebook Adapter that I'm using in it until I get the onboard wireless working.
I think if I can get the PCI Device error (28) sorted, progress would be made, but I can't seem to find drivers for PCI devices for this laptop. :mad:
Download Everest Home (it is free) and copy it to that laptop:
http://www.filehippo.com/download_everest_home/
http://www.majorgeeks.com/download4181.html
http://www.softpedia.com/progDownloa...oad-16369.html
Once you copy it over, click on it and let it install and then run it from the icon on your desktop. Click on file, preferences, report and uncheck the 'include debug information in the report' box. People rarely want to see that stuff.
Click on the + sign beside 'Computer', then on 'Summary', then go to the VERY Top of the screen and click on 'report'.
Note: the 'Very Top' isn't one line down, it means what it says.
Cursor over 'quick report-summary' and then click on 'plain text' and then click on 'save to file' and change the 'save in' folder to 'Desktop' and then click 'Save'.
Clear all your open windows and on the Desktop click on that 'report.txt' icon - this will open it in a text editor (probably Notepad) and then copy and paste it to here.
NOTE: DO NOT POST ALL THE DEBUG stuff - please read and follow the directions given.
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------
Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer HAL
Generator kleefarr
Operating System Microsoft Windows 2000 Professional 5.0.2195 (Win2000 Retail)
Date 2010-08-01
Time 12:16
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Operating System Microsoft Windows 2000 Professional
OS Service Pack Service Pack 4
DirectX 4.07.00.0700 (DirectX 7.0)
Computer Name HAL
User Name kleefarr
Motherboard:
CPU Type Mobile AMD Sempron LV, 1800 MHz (9 x 200) 3100+
Motherboard Name Acer Aspire 3000
Motherboard Chipset SiS M760GX, AMD Hammer
System Memory 448 MB (PC2700 DDR SDRAM)
BIOS Type Phoenix (02/20/06)
Display:
Video Adapter SiS M760GX (64 MB)
3D Accelerator SiS 330 Mirage Integrated
Multimedia:
Audio Adapter SiS 7012 Audio Device
Storage:
IDE Controller SiS PCI IDE Controller
Disk Drive ST980815A (74 GB, IDE)
Optical Drive PHILIPS CDRW/DVD SCB5265
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 76308 MB (69134 MB free)
Input:
Keyboard PC/AT PS/2 Keyboard (84-Key)
Mouse Synaptics PS/2 Port Pointing Device
Network:
Network Adapter Wireless-G Notebook Adapter (192.168.1.101)
Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
------------------------------------------------------------------------------------------------------------------------
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The report shows you have a wireless adapter but no brand.
Other research shows your model has a built-in Bluetooth Acer InviLink 802.11b/g wireless NIC.
The drivers for that are at the Acer site separate from the LAN drivers. I can only guess that you'd also need the SiS LAN driver to work with that.
Can you confirm you have one or the other (or both).
This isn't something I am all that hot with - just trying to get the data.
The listed wireless adapter is the Linksys WPC54G which is plugged into the PC slot on the laptop.
I saw the driver for the Bluetooth and installed it, but when I plugged in my Bluetooth dongle it said I didn't have the correct licence, so uninstalled it. I use a purchased BlueSoleil Bluetooth program for that usually.
I'll try reinstalling the Bluetooth driver and then try the WLAN driver again.
Nope. That didn't work.
Problem still seems to be that PCI error in device manager.
I may be wrong, but the driver I think you need is from Linksys for that operating system - uninstall all those others and go here and identify your specific model adapter and then get the download;
http://homesupport.cisco.com/en-us/wireless/lbc/WPC54G
Click 'downloads' then 'Where's my model number?' and go from there.
No CCT, the Linksys WPC54G is working fine, but it is a plug in card.
I am using it on the laptop as I can't get the onboard wireless going.
OH - Linksys show it as wireless G. http://homesupport.cisco.com/en-us/wireless/lbc/WPC54G
Linksys WPC54G Wireless networkcard. :thumbs:
That's the plug in one.
Here's a screen grab of the Device manager...
http://i22.photobucket.com/albums/b3...jpg?1280677160
See if the SiS chipset identifier will work -> http://www.sis.com/support/support_prodid.htm
There's your chipset stuff, as Ferrit suggested.
:)
All of those have been installed already.
Or should I search for North and South bridge drivers?
Well, at this point I don't know - with a SiS chipset like you have I'd have expected a SiS 900 driver so I am out of ideas.
That comp never shows with that OS, so maybe that's the problem.
Hopefully someone else can pick up the ball here.
Thanks for the assistance so far anyway CCT.
I will also get in contact with Acer in the week and see what they say.
Cheers. :thumbs:
I came across this advice:
"All Acer units that are Bluetooth capable have a Bluetooth on/off button. If you press it and see a message "No Device", it means your unit has no Bluetooth module installed."
http://www.notebooksolutions.ca/zc/i...roducts_id=882
Have tried pushing the Bluetooth button and no response.
I emailed Acer tech support in UK last night and hope to have a reply sometime today.
Reply from Acer UK,
"We understand your concern. However according to the serial number which you provided we have checked our records and we like to inform you that this computer doesn't have an in built wireless card." :o
As there is a Wireless button the front of the laptop I assumed there was wireless onboard. I've had a look inside and there is a socket for a wireless card, but now I will have to find out which one fits it and install one.
Sorry about the waste of time CCT. :(
LoL -no problem. That last link I posted may help in the identification.
Just bought this...
http://cgi.ebay.ie/ws/eBayISAPI.dll?...=STRK:MEWNX:IT
But have just thought to myself that maybe the USA version would be the wrong voltage for a UK version laptop?
Right, I have my Wireless LAN card and my Antenna. Here
Am I correct in thinking that the antenna, apart from being connected to the Wireless LAN Card, also gets attached to a part of the screen?
Most I have heard about have the antenna routed around the screen housing.
see-> http://cgi.ebay.com/Acer-Aspire-3000...QQcmdZViewItem
You DON'T connect the antenna anywhere BUT the card else you'll short it. There are 2 TWO connections to the card I read.
Yep. I guess it's just a case of dismantling the screen and seeing where it fits. I have already checked out the two connections on the Lan card.
This may help - be sure you see the screw locations are the same;
http://www.insidemylaptop.com/remove...e-3620-laptop/
edit - or this; http://support.acer.com/acerpanam/ma..._5000_BOOK.pdf
Thanks. I'll have a fiddle later and let you know how it goes.
Right, so I have installed the Antenna and drivers, then I installed the Broadcom 94318MPG Wireless card, which was detected and then drivers installed.
I have both the Broadcom wireless utility running and the card showing as installed in device manager, but it is not picking up my wireless broadband signal. I have run the diagnostics that come with the Broadband wireless Utility and they report everything as being ok.
Two problems that I seem to have are..
1. The WLAN button on the front of the laptop does not light up when pushed/held of a few seconds.
2. There is a yellow exclamation mark in Device Manager for a PCI Device with Error Code 11 (Not configured correctly). When I click the reinstall Driver button and slect the location of the Wireless Lan drivers folder, it doesn't locate anything.
I have checked the Tech manual for any clues, jumpers etc but there's nothing I can see that is related.
Edit: I don't think that the PCI Device is related to the Wireless problem. I seem to remember that it's regarding onboard bluetooth, which I don't have anyway.
Microsoft says:
"Code 11
Windows stopped responding while attempting to start this device, and therefore will never attempt to start this device again. (Code 11)
For more information, look up ASD in Windows Help.
Try upgrading the device drivers for this device."
per: http://support.microsoft.com/kb/125174
So, uninstall the device drivers, then uninstall the device, reboot.
Try a boot and let Windows find the drivers. If no luck, try and find different drivers yourself.