Repairs on OLD stuff

[Sowulo]

Someone jsut called asking about getting a new motherboard for his company's Pentium 100. I offered him a choice between upgrading to something newer and faster or accepting my gift of a Dell P133 I have laying around--he said he'd call back. What do the rest of you do with these kind of requests?

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Ya never know, ya know?

[theBeast]

We usually recommend that they buy a new system. If someone's motherboard on a P100 died, I'd give them the option of going with a low-end Celeron base system (motherboard, ATX, case, RAM). IF you can find an Socket 7 AT motherboard nowadays, chances are it won't take the P100, or the SIMM RAM.

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***the Beast
- I only came for the platypus soup

[sebass54]

He may have been insulted by it, but it is truly an dumb request.

Let's give 'em a break maybe there is no IT support at this place and the guy may be clueless and just didn't know how to explain what he wanted.

I would take that opportunity to explain to him his situation and show him how he would benefit from a much newer machine, etc. With a little work, that's an easy sell.

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"then it comes to be that the soothing light at the end of your tunnel, is just a freight train coming your way..."

[MacGyver]

Be perfectly honest to the guy, tell him his computer is obsolete and almost every component is no longer worth saving. When a computer is that old, it is worth more in one working piece than trying to salvage pieces out of it and trying to create a Frankenstein computer. Tell the guy to give the computer to his kids/wife/whoever and keep the new one for himself.

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sHIFT hAPPENS11

[Sowulo]

I told him that ANY service on that system would cost more than the system is worth. I recommended that he try the local Goodwill--that's where I dump the old P-I's that I end up with. The 133 I offered is going there next time I get around to packing up a load.

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Ya never know, ya know?

[theBeast]

One of the people I work with asked me what she could do to make her computer (an Aptiva P120) go faster. I said, "Get a chain, and tie it to the back of your car."

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***the Beast
- I only came for the platypus soup

[slkdprk]

Be patient. If you take the time to explain to the person what the situation is they will usually buy a new puter from you. it's all in the way yopu stroke it baby...
/SLK

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It's a Jeep thing you wouldn't understand.