Arggghhhh!!!! I'm fuming right now. I work on deskside support and came across an active account on our network for a user that left the company over 3 years ago. I sent a ticket through our help desk to have it deleted by our systems access group. They sent it back and informed me that I have to submit a request through security to have it deleted. This could take up to a month. I just don't understand why, after I found a security hole that could have been being used by a disgruntled, fired employee, they don't want to fix it! Any of you ever run into situations like this before?