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October 21st, 1999, 04:45 PM
#16
I've seen this before. Remove the modem from device mgr and with the drivers from usr, which is when this usually occurs, reboot and install the proper drivers.
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October 22nd, 1999, 03:46 PM
#17
Registered User
I have not had much luck with "win" modems especially LUCENT. Describe to the customer the Pros and cons of a Controllerless modem. I always try to reccommend a hardware modem when possible.
It is a miracle that curiosity survives formal education. -- Albert Einstein
It said 'Insert disk #3', but only two will fit. -- The average customer.
"There is no need for any individual to have a computer in their home." – Ken Olson, President of Digital Equipment Corp., 1977 …….
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October 22nd, 1999, 09:22 PM
#18
But no matter how hard you try to explain the advantages to the customer the advantages of a hardware set modem all they see is the price and think you are just trying to scam them on a higher priced modem. All they see is that they both say 56k. How big of a difference can there be?
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