usb2.0 and firewire combo on laptop

[crazyzoop84]

okay. i got a usb mass storage device for my laptop and it is plugged into my usb1.1. it works fine...but i wanted a 2.0 speed. so i bought a combo card with 2 usb2.0 ports and one firewire port. i also have an ipod. so...when i plug my mass storage device into the usb2.0 port, or my ipod into the firewire port....it recognized them on my "safely remove harddrive" thingy...but it doesn't do anything. like, the ipod won't update on itunes, the z: drive of my storage device won't open..but it still recognizes everything. so i gave up on fixing it and put my old firewire card back into the driver...and i plugged my ipod in, and it won't work either! its the same thing, it recognized it, but it still won't do anything.
i think this is a computer problem...maybe i accidently deactivated something. can anyone help me please!!!! i need music and stuff, i am about to kill myself. thank you.

ps. i have a gateway pc with windows xp.

[hudsonsmith]

Have you installed sp1? You need sp1 in xp for usb 2.0 to work. In device manager, what do you show under usb controllers and 1394 controllers? Any ? or !

[crazyzoop84]

Have you installed sp1? You need sp1 in xp for usb 2.0 to work. In device manager, what do you show under usb controllers and 1394 controllers? Any ? or !

alright...i have:
OHCI Compliant IEEE 1394 Host Controller
---> 1394 Net Adapter #2
Standard Enhanced PCI to USB Host Controller
----> USB Root Hub
ALi PCI to USB Open Host Controller
---->USB Root Hub

and there are 3 of the last group...

oh and i also have the service pack 1, or at least that's what it says under systems.

[hudsonsmith]

alright...i have:
OHCI Compliant IEEE 1394 Host Controller
---> 1394 Net Adapter #2
Standard Enhanced PCI to USB Host Controller
----> USB Root Hub
ALi PCI to USB Open Host Controller
---->USB Root Hub

and there are 3 of the last group...

oh and i also have the service pack 1, or at least that's what it says under systems.

Is this with the combo card or the old firewire card? In either case, it looks like the usb controller is not being properly identified or doesn't have the correct driver. We need to know which gateway you have, plus the makes and models of the two cards.

I'm not sure what you mean by 3 of the last group, but it doesn't sound good.

[crazyzoop84]

Is this with the combo card or the old firewire card? In either case, it looks like the usb controller is not being properly identified or doesn't have the correct driver. We need to know which gateway you have, plus the makes and models of the two cards.

I'm not sure what you mean by 3 of the last group, but it doesn't sound good.

okay...umm this is with the combo card...when its with the old card, it doesn't have as many options, but it still doesn't recognize stuff.

i have an intel pentium III processor, 851 MHz and 192 MB of RAM, i don't know if this is what you need? the model is SOLO 5300.

the old firewire is called 3 port 1394, from startech.com
and the new combo card is DH-UFC2+2 Combo cardbus.

i hope this helps! thanks again

[hudsonsmith]

Did you install xp as an upgrade or was it a clean install? I would try booting into safe mode and deleting all the usb devices, then rebooting and letting windows redetect them.