Slow right click menu, weird problem

**Zona** · June 28th, 2004, 05:44 AM

Hi Everyone! I'm Zona :)

I have a weird problem, hope someone can help with this thing.

When I right click on a file, it takes a long time for the menu to come up (about 20 seconds) After waiting the 20 seconds I can re-right click on it and the menu comes up right away, but if I wait a while and do it again then I have to wait for it all over again. I sure hope this made sense lol.

I thought that it might be my Norton antivirus, but I have disabled the auto scanning part of it. I also thought that it might be a harddrive setting that I found one day that defrags and stuff in the background when I am idle (forgot where to find that option to turn it off)

Anyways, here are my specs:
Windows XP Home (Fresh install with all updates, plus dx 9.0b)
P4 2.53
VIA p4pb 400
Corsair512-3500c2, 2-3-3-7-T1 running at 333 (won't post with any higher setting)
ATI 9700pro (128 ram)
Onboard audio
Western Digital 100g SE, 8m cache
Sygate firewall running
Norton Virus scanner thing
SB 4100 cable modem
Only computer in the house, no network or anything.

Oh....
I downloaded and ran all the spyware programs listed in other threads, and by reading the forums was able to get everything cleaned up.

Oh, again.... lastly, here is the report from Hijack This:
Logfile of HijackThis v1.97.7
Scan saved at 3:35:09 AM, on 6/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\VIAudioi\SBADeck\ADeck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\Documents and Settings\Owner\Desktop\Downloads\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...159.9534259259
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab

Thank you to anyone who can help!

**NooNoo** · June 28th, 2004, 05:53 AM

update your verisign certificate if that doesn't work ....

Do you have any usb storage or a photoprinter with a card reader?

**Zona** · June 28th, 2004, 05:58 AM

Originally Posted by NooNoo

Do you have any usb storage or a photoprinter with a card reader?

My mouse and lexmark X85 printer is hooked up to USB ports, but thats it. no extra storage devices or card readers.

**Zona** · June 28th, 2004, 06:00 AM

oh heh, just seen your verisign link. I updated and will reboot now and see if that fixed the problem. Ty Noonoo

**Zona** · June 28th, 2004, 06:05 AM

I updated verisign, rebooted but the problem is still there. really strange

**NooNoo** · June 28th, 2004, 06:25 AM

uninstall your printer, disconnet the printer and reboot, is it still the same?

**Zona** · June 28th, 2004, 07:30 AM

I just uninstalled Norton antivirus and the problem seems to be fixed. It sure was alot of problem trying to uninstall that thing, it just didn't want to leave.

Thank you for helping me brainstorm, Noonoo. I appriciate you man