New Printer Problems

[Ntrebleagain]

I keep getting a print head not installed message when I try to print something on my Cannon 850i.

I changed some preferences and reinstalled, and while I no longer get that error message, now my printer feeds the paper through and ACTS like it's printing, but the page always comes out blank. I have new cartridges (with the film removed, ), but still nothing.

Any suggestions are greatly appreciated.

Thanks!

[3fingersalute]

A quick google of i850 printhead will show you that this is a common problem with that model. If you feel comfortable, try cleaning the printhead (here's a quick howto), if that doesn't work, purchase a printhead and replace it.

Or get it to a qualified repair shop, or just junk the whole printer and replace it, depending on how much money you think is worth sinking into it.

[DonJ]

Canon's website for the i850 Series:
http://consumer.usa.canon.com/ir/con...1&modelid=8047

Click on the link for Manuals. Several User's Guides are available for download. Also, notice the links for FAQ's, Troubleshooting, etc.

Can you get the unit to print out a Self Test?

Category : Print quality problems
Description : Blank paper is ejected, no ink is ejected, or ink is faint

The ink tanks may not be installed properly.
After confirming the following, perform printing again:

1) Check that the ink tanks are properly installed.
See How to confirm that the ink tanks are installed properly.

2) Check that tapes and seals are properly removed from the ink tanks.
See How to confirm that the orange tape has been removed from the ink tank.

3) The print head's nozzles may be clogged.
Check the print head's status.
See How to check that the print head is performing normally.

[3fingersalute]

btw - just noticed the title of this thread, is this really a new printer??

If so, get it back for warranty repair/replacement.