Windows XP office

[jsigmon]

I have a client who every time she clicks on word it wants to install it self that goes a way and word comes up and she can use it. I have ran the office repair and reinstalled office with the repair and still when you click on word comes bacl and the install MSI comes up and wants to install.

[mib]

I have a client who every time she clicks on word it wants to install it self that goes a way and word comes up and she can use it. I have ran the office repair and reinstalled office with the repair and still when you click on word comes bacl and the install MSI comes up and wants to install.

This normally happens if you've had an aborted installation for a component of Word, and the system is trying to recover from it.

Did you try supplying the Office installer, and letting the installation procedure complete its work?

[corturbra]

Hi

Is it opening word directly or through another package? Is there anything in the startup folder? (program files\microsoft office\office\start up I think), usually this happens when Word is trying to install a feature/function not installed by default.

If the space is there on the PC, you could try and do a complete installation of Office, save you doing a trip back to the user everytime....