Toshiba memory recall

**Damned Angel** · November 1st, 2004, 11:52 AM

http://www.toshiba.co.jp/about/press/2004_11/pr0101.htm

Looks similar to the HP/Compaq memory recall.

**TripleRLtd** · November 1st, 2004, 11:58 AM

Yeah, it does. I wish we could know exactly who made these modules. I mean, if they supplied Toshiba with bad ram, you have to wonder how many of this makers other ram modules are also bad.

**Stalemate** · December 9th, 2004, 10:00 AM

Thanks for this.

My company uses Toshiba laptops exclusively.

Going to the URL http://www.toshibadirect.com/td/b2c/home.to and clicking on the "Notice Regarding Component Exchange Program" link on the right side of the page allowed me to use a scanning utility which confirmed that my laptop had faulty RAM.

--------------------------------------------------------
[Company Name]TOSHIBA
[Model Name]TECRA S1
[Serial Number]83013729S
[Model/Part Number]PT831C-13EZL
[Memory ID]662937
[Memory Number A]0330-a7-f50832a6-44
[Memory Number B]0330-a7-f5042f42-44

[Slot A] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
[Slot B] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
--------------------------------------------------------

Utility is here: http://www.toshibadirect.com/content...tilityCEP.html

This same utility allows one to place an exchange request directly to Toshiba.

**TechZ** · December 10th, 2004, 05:36 AM

My HP, some version of which were in teh recall, mine wasnt btw, use Hyundai RAM Modules.

**CAL** · April 16th, 2005, 10:39 PM

hey whats up i'm new, that really sucks

**Platypus** · April 17th, 2005, 02:12 AM

Memory... recall... heh!

**Platypus** · April 17th, 2005, 02:15 AM

Originally Posted by CAL

i'm new, that really sucks

Being new... ?

BTW, welcome to WinDrivers

**charman31** · March 6th, 2007, 06:21 AM

Hi,

Does anyone have the check utility they could e-mail to me?

Regards

Adam

**MobilePCPhysician** · March 6th, 2007, 09:48 AM

Originally Posted by Stalemate

Thanks for this.

My company uses Toshiba laptops exclusively.

Going to the URL http://www.toshibadirect.com/td/b2c/home.to and clicking on the "Notice Regarding Component Exchange Program" link on the right side of the page allowed me to use a scanning utility which confirmed that my laptop had faulty RAM.

--------------------------------------------------------
[Company Name]TOSHIBA
[Model Name]TECRA S1
[Serial Number]83013729S
[Model/Part Number]PT831C-13EZL
[Memory ID]662937
[Memory Number A]0330-a7-f50832a6-44
[Memory Number B]0330-a7-f5042f42-44

[Slot A] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
[Slot B] This slot contains a memory module subject to the Exchange Program. Please follow the instructions regarding how to exchange your memory module.(256MB)
--------------------------------------------------------

Utility is here: http://www.toshibadirect.com/content...tilityCEP.html

This same utility allows one to place an exchange request directly to Toshiba.

Notice the underlined website above? The utility is there.

**charman31** · March 6th, 2007, 10:18 AM

Hi,

Thanks for the reply.

The download does not appear anymore as the re-call has finished. Does anyone have the utility they can e-mail to me. Its quite urgent!

Thanks

Adam

**NooNoo** · March 6th, 2007, 10:36 AM

You can test your ram with www.memtest.org
It can create a bootable cd or floppy diskette.

Is there a reason you wanted the toshiba tester?

**charman31** · March 6th, 2007, 10:51 AM

Hi,

Thanks for this.

I was looking for the Toshiba checked as it would confirm whether the memory is affected by the re-call or not.

I have a Portege R100 which runs really slow and has a video corruption problem so I am thinking it could be something to do with this re-call...?

Adam

**NooNoo** · March 6th, 2007, 10:53 AM

You would have to get hold of Toshiba to find that out... in the meanwhile run memtest any way.

Video corruption can be loads of things... not just ram.

**charman31** · March 6th, 2007, 11:13 AM

Ok. Thanks for that. I will give it a go.

If anyone does have the Toshiba Memory Check utility for the memory re-call, please let me know.

Regards

Adam