Very very frustrating sound card problem.

**Zay** · January 29th, 2008, 07:02 AM

After weeks of unsuccessfully trying to detect what sound card i have, i finally figured out that i have the Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]. However, half-way through the installation, it restarts before it gets to finish. I discovered that in the past, about a year ago, someone had the exact same problem that i am having right now. http://forums.windrivers.com/showthread.php?t=78080
I downloaded and installed his suggested drivers, but i still have no sound. i REALLY REALLY REALLY need help before my head explodes lol. Thanks! Brad.

**NooNoo** · January 29th, 2008, 07:16 AM

Welcome to Windrivers Zay

Part of the problem you are experiencing may be down to the fact that the sound chips are used in lots of different motherboards. The motherboard manufacturer is responsible for writing the driver so it works with their board properly.

So my question to you is, what motherboard do you have? Or is this a branded computer like Dell or HP? If so, what model?

Finally which windows are you using with what service pack?

**Zay** · January 29th, 2008, 07:34 AM

Sorry bout not giving all the info the first time 'round.

Operating System: Windows XP: Home Edition

Motherboard Name: Intel Bay Field D865GBF (ACCORDING TO EVEREST)

**Zay** · January 29th, 2008, 07:36 AM

Sorry bout not giving all the info the first time 'round.

Operating System: Windows XP: Home Edition

Motherboard Name: D865GBF (ACCORDING TO EVEREST)

**Zay** · January 29th, 2008, 07:38 AM

As for the service pack, i'm assuming i just have the latest one which i think is 2.

**NooNoo** · January 29th, 2008, 07:57 AM

Please check by right clicking my computer, select properties and on the general tab at the top, it will say XP Home and version number, just underneath will the be the service pack number.

here are all the drivers for that board

Install the chipset drivers first, then the sound drivers... but before you do any of that, uninstall the sound software from add/remove programs, then uninstall the ac97 sound from device manager.

**CCT** · January 29th, 2008, 08:00 AM

Start,All Programs, Accessories, System Tools, System Information ;

There will be service pack info there.

Is there a name on the computer like Dell, Hitachi or anything?

Sorry - typing while Noo Noo already answered (sneaks away...........................)