A friend of mine is trying to burn DVD and (she live 80miles away) we have confirmed it will burn data but she is having problems burning movies. She is using Xcopy to do this and what she did to start this problem is she tried to burn the entire movie and that is when the problem started. I have walked her through installing new aspi drivers but appears to be doing no good. Any ideas what else we could try. We have uninstalled and reinstalled the program. Before reinstalling I had her remove the folder and reg. entries then reinstall.