This device cannot start. (Code 10)...for usb mass storage please???

**Bluebeard** · November 24th, 2006, 07:58 AM

Thanks for reply NooNoo. The laptop is an Armada M700. It has a 900MHz processor and around 380Mb of Mem. Yes I have been to the Compaq web site and downloaded everything relevant but there is not an update for the IR driver.

I connect to my local network via ethernet or wireless but it would be really useful if I could use the IR port to upload photo's from my phone. The phone does have a lead that connects via a serial port and a special program but it is not very clever and locked up recently.

The IR port can't be short of PC resources like ints as there are spare ones. As I can't get the port to run at all it is difficult to deduce just what the problem is...
Bluebeard

**NooNoo** · November 24th, 2006, 08:53 AM

ok... done some digging, and I found this The operating system is NT, but the principle applies.... the conflict shown here would produce a code 10. I assume that you no longer have the quickbeam software? But there must be a way to configure the IR port... follow the instructions to achieve the port allocations it shows.

**duke hugh** · November 24th, 2006, 03:05 PM

I got a similar problem. I've got a deonet external usb hard disk.
(http://www.deonetbackup.com/products...ckup_box_s.php)
Worked perfectley for more then a year.. then my pc didn't recognise it for a while (about a week), then it worked fine again (no clue why)
Now it hasn't been working for some time.. I got the yellow exclamation mark at the device manager.. uninstalling doesn't work, i keep getting Code 10 errors..
Strange thing is, my friends' external harddisks work fine on my pc, BUT THEY ALL HAVE MY HD's NAME!
any suggestions?

**NooNoo** · November 24th, 2006, 04:21 PM

Welcome to Windrivers duke hugh
try this The link is to a sticky on the USB forum and sounds like exactly what you need.

**Bluebeard** · November 24th, 2006, 06:46 PM

Originally Posted by NooNoo

ok... done some digging, and I found this The operating system is NT, but the principle applies.... the conflict shown here would produce a code 10. I assume that you no longer have the quickbeam software? But there must be a way to configure the IR port... follow the instructions to achieve the port allocations it shows.

NooNoo Thanks very much for your digging. I have had another fool around as a result but sadly things haven't advanced much. The modem was already on COM3 but I tried unenabling it and then uninstalling the IR driver (which forces a reboot). But it didn't change anything. I decided to d/l from Compaq a diagnostic module which produced all sorts of interesting statistics but nothing to do with IR. I would happily disable the modem if it allowed IR to work since I don't need it but it doesn't seem to be in conflict. It seems that the WinXP IR driver is written by SMSC and no I don't have QRCD version. If you get to think of anything else.......??

**duke hugh** · November 25th, 2006, 12:25 PM

Originally Posted by NooNoo

Welcome to Windrivers duke hugh
try this The link is to a sticky on the USB forum and sounds like exactly what you need.

Thanks, i tried the utility they advised.. but it doesn't list my usb HD..

**NooNoo** · November 26th, 2006, 09:37 AM

Then there is a problem with the drive within the casing duke hugh... is it under warranty?

**duke hugh** · November 26th, 2006, 10:10 AM

not anymore i guess

**NooNoo** · November 26th, 2006, 10:15 AM

Some have 3 year warranties... worth checking!

**duke hugh** · November 26th, 2006, 10:18 AM

i will.. thanks.. (so i guess i won't be reaching for my screwdriver just jet :P)

**duke hugh** · November 26th, 2006, 10:28 AM

but what if it has warranty? I don't want to lose my data

**NooNoo** · November 26th, 2006, 10:33 AM

The data may already be lost... what's the make and model?

**duke hugh** · November 26th, 2006, 10:42 AM

Deonet Backup Box S 80 GB
I don't know the make..

**NooNoo** · November 26th, 2006, 11:33 AM

this one?

There doesn't seem to be any mention of any kind of warranty on the website...I suggest you click support then contact us and email them.... see what they say.

It's a 2.5" drive - which is what a laptop uses. To be able to recover the data, you will need to either get a 2.5" usb caddy or a desktop ide 3.5" to 2.5" adapter... and as I said, the drive might be toast anyway.

**duke hugh** · November 26th, 2006, 11:38 AM

Thanks for your quick responses.. i have the feeling the data is still there because this has happened before without any damage to the data.. though this time it's been a little longer :P
would it be possible to put de hd in an old laptop to check?