Driver problems with Xp pro X64?

**Raffaz** · October 8th, 2005, 08:32 AM

Hi,
Ive just built a new pc for a friend, and they wanted X64 OS on it, Its a Athlon 64 proc. Im having problems with a modem driver for a BT voyager. I install the software, and plug the USB in then it hangs. It says its installed but the modem doesnt work, and it wont let me remove the drivers. Is this a common thing with X64? Are there any ways around this? Cheers. Forgot to mention that its definately the OS causing this, coz when i tried installing my normal Xp pro, i had no problems.

Mick

**TechZ** · October 8th, 2005, 09:15 AM

Hi Raffaz

What model BT Voyager modem is this?

**Raffaz** · October 8th, 2005, 09:23 AM

Asfar as i know its just a BT voyager, it was the first one out, its the big bulky one if that helps lol.

Mick

**NooNoo** · October 8th, 2005, 09:23 AM

Raffaz you may be SOL and there is nothing I can find no mention of x64 drivers at bt voyager support

**Raffaz** · October 8th, 2005, 09:44 AM

Originally Posted by NooNoo

Raffaz you may be SOL and there is nothing I can find no mention of x64 drivers at bt voyager support

Just tried the latest drivers from BT with no luck, just wondering what my options are now. Anyone else running 64bit OS with AOL? Would replacing the modem help? Cheers

Mick

**Raffaz** · October 8th, 2005, 09:57 AM

Just tried installing AOL and i cant even get that on. Can anyone recomend a good ISP that supports 64bit OS, and unlimited downloads for broadband? Preferably 2mb or higher. Cheers

Mick

**TechZ** · October 8th, 2005, 10:06 AM

If you could get one of the modems that have an ethernet port, you wouldnt need to worry about drivers for the modem.

**Raffaz** · October 8th, 2005, 10:09 AM

Originally Posted by TechZ

If you could get one of the modems that have an ethernet port, you wouldnt need to worry about drivers for the modem.

Ive got one mate, problem with that is i cant seem to access secure sites, like online banking etc, and automatic updates dont work either. But thatdoesnt matter now because AOL software doesnt work, so im gonna have to get a new ISP lol.

Mick

**TechZ** · October 8th, 2005, 10:14 AM

Originally Posted by Raffaz

Just tried installing AOL and i cant even get that on. Can anyone recomend a good ISP that supports 64bit OS, and unlimited downloads for broadband? Preferably 2mb or higher. Cheers

Mick

Its not the ISP that needs to support the OS, its the hardware. If you get a modem/router type device, then you needed worry about drivers other than for your LAN card.

You can always try other ISP's if you really want to change, NTL seems to be quite popular.

http://www.ntl.com/
http://www.ispreview.co.uk/

**NooNoo** · October 8th, 2005, 10:18 AM

Raffaz if you can get a Router/modem of which AOL approves, then you solve the problem without having to move isp.

**Raffaz** · October 8th, 2005, 10:59 AM

Originally Posted by NooNoo

Raffaz if you can get a Router/modem of which AOL approves, then you solve the problem without having to move isp.

AOL uses its own software to connect and that wont load onto pc, thats why i think im gonna have to switch. Ive already got a wireless router/modem, but i cant get it configured properly to use secure sites.

Mick

**NooNoo** · October 8th, 2005, 11:03 AM

I know, but it is also possible to get an AOL approved modem/router so that you connect via lan rather than directly from the modem.

**Raffaz** · October 8th, 2005, 11:05 AM

Originally Posted by NooNoo

I know, but it is also possible to get an AOL approved modem/router so that you connect via lan rather than directory from the modem.

How would i do that? AOL doesnt use IE

Mick

**Raffaz** · October 8th, 2005, 11:08 AM

Ive got a router with built in modem that connects through LAN, i can use this with AOL, but how would i go about using AOL, when im unable to install the AOL software?

Mick