Blue Screen
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Thread: Blue Screen

  1. #1
    Registered User Mags's Avatar
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    Blue Screen

    I couldn't decide which forum to put this in, so have landed here ... sorry it's a bit long ..

    Erm, I've had this bootup problem 3 times

    UPDATING ESCD .. Success
    VERIFYING DMI POOL DATA >.
    BOOT FROM ATAPI CD-ROM FAILURE
    BOOT FROM ATAPI CD-ROM FAILURE
    DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER.
    ~~
    I manage to retrieve it by using the XP System Disk - it appeared to be replacing a lot of system files, then I had to be careful not to start reinstalling Windows all over again - then the PC has appeared to run fine.


    But also this morning I had a Blue Screen following the above recovery procedure. I turned PC off and ON and it's working ok (so far).
    The message on the Blue Screen is as the attachment but here is the text, not sure of the final line :
    ~~~
    A problem has been detected and windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

    Run a system diagnostic utility supplied by your hardware manufacturer. In particular, run a memory check, and check for faulty of mismatched memory, try changing video adapters.

    Disable or remove any newly installed hardware and drivers. Disable or remove any newly installed software. If you need to use Safe Mode to .... etc press F8 etc.

    Technical information:
    *** STOP: 0X0000007F (0X00000000,0X00000000,0X00000000,0X00000000)

    ~~~
    The only things that have changed recently are -
    Hardware
    1) I had a DVD RW Drive installed
    2) I had a PCI card with 4 USB2 ports installed

    Software
    I've installed Adobe Premiere Elements 2 and had a few problems with the disk .. my CD ROM kept saying 'Not Responding' and I had to install it via the Explore route.

    Something odd in Device Manager I've noticed - this has appeared :

    VSO Devices
    Patin Couffin engine

    When I check the Driver details in Device Manager, it says
    Driver Provider : VSO Software
    Driver Date : Not available
    Driver Version: Not available
    Digital Signer: Not digitally signed
    I don't know what that is or how it got there.
    ~~~
    Any thoughts ?


    Also -
    I've been reading this on another forum that I don't belong to ...

    Step By Step Instructions:
    1: Remove the old Patin Couffin Engine from your device manager (Listed under VSO Devices)
    2: Remove the PcSetup.exe file from the DVDXcopy Platinum folder.
    3: Download Patin Couffin Engine 1.17 and install it.

    But I don't have a PcSetup.exe file on my PC. I wonder if something installed it then I uninstalled that software?
    Recently, I also installed Ulead MediaStudio Pro 7 VE then didn't like it, uninstalled it.
    I also downloaded http://www.irfanview.com/ but didn't like that and uninstalled it.

    Wonder if it was either of those?
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    Last edited by Mags; January 7th, 2006 at 05:26 PM.


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  2. #2
    Registered User slgrieb's Avatar
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    Hey, Mags! When you say you "retrieved it" with the XP CD, just exactly what did you do? Did you use the recovery console to repair the system (usually using CHKDSK /R) or did you perform a repair installation on your existing XP installation?

    When you perform a repair installation, XP replaces current versions of system files with the versions on the CD, overwriting any patches, updates etc. CHKDSK /R will attempt to repair and recover data in bad sectors and corrupted or missing system files. Sounds to me like you did the repair install. If that's the case, you should boot from CD and use the recovery console to check your disk and let us know the results.

  3. #3
    Registered User Mags's Avatar
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    Hey Slgrieb, you're a brave guy to even read all that!

    Well I put the XP CD in, pressed Enter and it seemed to repair itself, then I think I had to press F11 (was it? I didn't take notes of that bit) and the previous 2 occasions, Windows started ok, but this time the BLUE SCREEN appeared, so I turned PC off and turned it on again ... started fine.

    I did run sfc/scannow afterwards to 'repair' Windows with the XP disk in.

    Am almost afraid to go to bed and wondering what I'll find when next I turn it on.

    I don't think I've used the Recovery Console before .. will have to rethink tomorrow, it's 10.30pm here.


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  4. #4
    Registered User Ferrit's Avatar
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    I think Mags that you might want to start by using goldmem to chek the memory.
    www.goldmemory.cz
    If you get any probblems then you will have to see if it has 1 or 2 sticks of memory and do them individually.
    Thats the first thing i would do. I have used th eothe rmemory testers like memtest and have had a lot more sucess with goldmem.
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  5. #5
    Registered User Mags's Avatar
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    Hi Slgrieb, yes I ran the 'Check volume for errors' from C: Properties/Tools and all ok. I've never used the Recovery Console before.

    Ferrit, I ran the Quick scan from that Memory site and it passed (attachment) ok.

    PC has been ok today, except that Defrag can't defrag the C: drive completely, but it's not telling me which files it can't.
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  6. #6
    Registered User street1's Avatar
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    Is you drive to full to use defrag ?say over 80%.
    "We Must Have Toliver Gravy!"Said The Bloody
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  7. #7
    Registered User Mags's Avatar
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    No, Street, my C drive is 63% empty - I have a D drive too. Have never had this problem before and log doesn't tell me which files won't defrag.

    The Defrag log came back as ...

    Volume (C: )
    Volume size = 14.65 GB
    Cluster size = 4 KB
    Used space = 5.42 GB
    Free space = 9.23 GB
    Percent free space = 63 %

    Volume fragmentation
    Total fragmentation = 0 %
    File fragmentation = 0 %
    Free space fragmentation = 0 %

    File fragmentation
    Total files = 29,711
    Average file size = 255 KB
    Total fragmented files = 1
    Total excess fragments = 15
    Average fragments per file = 1.00

    Pagefile fragmentation
    Pagefile size = 766 MB
    Total fragments = 1

    Folder fragmentation
    Total folders = 1,782
    Fragmented folders = 1
    Excess folder fragments = 0

    Master File Table (MFT) fragmentation
    Total MFT size = 36 MB
    MFT record count = 31,570
    Percent MFT in use = 86 %
    Total MFT fragments = 3

    ---------------------------------------------------------------------
    Fragments File Size Files that cannot be defragmented
    None


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  8. #8
    Registered User slgrieb's Avatar
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    Running the default Disk Check from within XP is not as thorough as running CHKDSK /R from the recovery console. But, since you can get into Windows, go back to the Disk Check and check the boxes to automatically fix file system errors & attempt recovery of bad sectors. You will have to reboot and let the system run the check at startup. If all is good, we'll try Plan C (plan 9?).

  9. #9
    Registered User Mags's Avatar
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    Quote Originally Posted by slgrieb
    If all is good, we'll try Plan C (plan 9?).
    Hi Slgrieb, thanks, I think I did do that before, but set it to run this morning .. and all ran ok, ended up saying 'C: The volume is clean'.

    Ah but when I ran Defrag again .. see attachment .. and again the log file doesn't tell me which file won't but you might be able to see the red line in the piccie.

    Volume (C <-- isn't that cute, it meant C:
    Volume size = 14.65 GB
    Cluster size = 4 KB
    Used space = 5.46 GB
    Free space = 9.19 GB
    Percent free space = 62 %

    Volume fragmentation
    Total fragmentation = 0 %
    File fragmentation = 0 %
    Free space fragmentation = 0 %

    File fragmentation
    Total files = 29,919
    Average file size = 257 KB
    Total fragmented files = 1
    Total excess fragments = 8
    Average fragments per file = 1.00

    Pagefile fragmentation
    Pagefile size = 766 MB
    Total fragments = 1

    Folder fragmentation
    Total folders = 1,765
    Fragmented folders = 1
    Excess folder fragments = 0

    Master File Table (MFT) fragmentation
    Total MFT size = 36 MB
    MFT record count = 31,766
    Percent MFT in use = 86 %
    Total MFT fragments = 3

    -------------------------------------------------------------------------
    Fragments File Size Files that cannot be defragmented
    None
    -----
    Hmm, ohh?
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  10. #10
    Registered User slgrieb's Avatar
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    At this point, I would think we are dealing with a Windows glitch or a failing hard drive. If you have bad electronic components, you may have intermittent problems. I'd say you should back up your important files, and assume that the system may quit at any time.

  11. #11
    Registered User Mags's Avatar
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    Oooh, you're a cheerful chappy! But I'm still here to tell the tale ... well for now. All running ok.

    Thanks for your advice and yes I do back everything onto an external drive almost daily!


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  12. #12
    Registered User Mags's Avatar
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    Hey, my C: partition defragged perfectly today.

    I've done nothing special, except threaten it with a recommended tool, but didn't run it and I've moved a few files around, Defragged, moved them back, lost a few in the process .. never mind got them back from a friend(!) and somehow Defrag coped, see attachment !

    And for interest, here's the report :

    Volume (C: )
    Volume size = 14.65 GB
    Cluster size = 4 KB
    Used space = 5.53 GB
    Free space = 9.11 GB
    Percent free space = 62 %

    Volume fragmentation
    Total fragmentation = 0 %
    File fragmentation = 0 %
    Free space fragmentation = 0 %

    File fragmentation
    Total files = 31,674
    Average file size = 245 KB
    Total fragmented files = 0
    Total excess fragments = 0 (there were 4, now there are none !)
    Average fragments per file = 1.00

    Pagefile fragmentation
    Pagefile size = 766 MB
    Total fragments = 1

    Folder fragmentation
    Total folders = 1,760
    Fragmented folders = 1
    Excess folder fragments = 0

    Master File Table (MFT) fragmentation
    Total MFT size = 38 MB
    MFT record count = 33,548
    Percent MFT in use = 86 %
    Total MFT fragments = 3

    ------------------------------------------------------------------------
    Fragments File Size Files that cannot be defragmented
    None
    Attached Images Attached Images


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