Epson 460,660 etc

[Paul Cunningham]

I've recently had loads of customers who have bought these printers reporting problems withs out of paper errors and communication errors.

It was after the third call the pattern emerged !

They all had scanners. It would seem that the new Epson drivers hate it if you have a scanner installed and throw up all sorts of errors.

The solution ?

Uninstall all Twain drivers and scanner software.

Uninstall Printer

Reboot

Reinstall Printer

Reboot

Reinstall Scanner

Success

This problem seems to paticulary affect Plustek Scanners

[murphy1]

I have noticed a trend towards people buying
good brand name printers, and using brand name cartridges, but then they go and purchase very low buck cables and have all kind's of problems...go figure.

[Paul Cunningham]

I see your point, but if the printer companies saw fit to actually provide the flipping thing, then maybe some problems wouldn't ever arise.

Thats like buying a car without a steering wheel

[Darren Wilson]

another little tip with Epson printers if a parralel scanner is being used, is not to install the Epson Status Monitor. This is what causes the communication problems for some reason. If a SCSI or USB scanner is used, everything seems to work fine with it.

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[Paul Cunningham]

I agree with darren, but the problem with the 660 drivers is you don't get a choice about it. Still, you can always disable it.

[stevet]

A $15 parallel port card configured as LPT2 is the best solution I know of.

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Steve Taylor - Service Manager
Altoplanos Information Systems, Inc.
Coeur d'Alene, Idaho USA
www.altoplanos.net