windows media player ..

**gibson1** · September 17th, 2007, 12:41 PM

hi ......i am having a problem with windows media player ...whenever i go to any site that has video or audio and i click on the link all i get is ..i e cannot display the webpage ....everything is upto date ...
thanks ..

**CCT** · September 18th, 2007, 07:13 AM

http://support.microsoft.com/kb/926431

You might also be advised to do a thorough AV check.

**gibson1** · September 18th, 2007, 09:01 AM

thanks cct... but internet explorer..works fine its just when i click on a link for video......i deleted browser history ....still wont work ...

**CCT** · September 18th, 2007, 09:46 AM

I read where some people are having problems like that with Windows Media Player 11 and have rolled back to 10 (or st least have uninstalled 11) and been OK then.

Others haven't - worth trying.

**gibson1** · September 18th, 2007, 01:24 PM

where do i uninstall it in vista ....

**NooNoo** · September 19th, 2007, 10:06 AM

Gibson1, has wmp11 ever worked for you? Have you tried using another media player such as quicktime?

**Darth_Venom** · September 19th, 2007, 11:36 AM

To uninstall WMP 11 in Vista go to control panel, add/remove programs, then to the left after the list populates click on add/remove windows components then follow on screen instructions.

I have Vista on my dual core gamer (yea I know, what a mistake eh?) and WMP 11 only works on it for certain things. Therefore I have as Noo Noo suggested installed other media players such as the free VLC you can just by searching the web, that I use.

**gibson1** · September 21st, 2007, 12:33 PM

thanks guys ...will try another player ....

**Darth_Venom** · September 21st, 2007, 12:47 PM

Made a slight error with my advice above in forgetting to leave this out.
Depending on which version of Vista you have (e.g. Vista Ultimate, Home premium, etc.) what your looking for to the left might say: "Turn Windows features on or off."

Sorry for not including that.

**NooNoo** · September 22nd, 2007, 04:46 AM

Originally Posted by gibson1

thanks guys ...will try another player ....

You need to try another player because Windows media does not come with every codec (the understanding about how a file should be played).

Quicktime and real media have their own proprietary codecs - installing them will give you access to them. If the file plays in one player, but not another, then it's likely that the file you have is proprietary to that particular player.