XP USB Drive not detected or installed fix

**CCT** · September 30th, 2009, 12:48 PM

Well, your last possibility, now that you have what should be ALL the correct settings and drivers, is to uninstall ALL the USB controllers from Device Manager and reboot. Full shutdown.

**kleefarr** · September 30th, 2009, 12:58 PM

But in my current set up the USB drivers are ..

Intel 82801EB - USB Universal Host Controller - 24D* drivers not working

Where as in my previously working USB set up they were..

Intel 82801EB ICH5 - USB Controller [A2/A3] and working.

So do I have the correct drivers?

**CCT** · September 30th, 2009, 01:37 PM

IF the mobo is an Asus from Asus and not an Asus bought from Asus for use in a non-Asus computer, then the drivers from Asus should be the correct drivers.

My Asus shows the ICH drivers rather than the other, but ??

You could try the Intel Driver Update Utility and see what they give you.

http://downloadcenter.intel.com/Sear....aspx?lang=eng

**kleefarr** · October 1st, 2009, 06:11 AM

I'm pulling my chuffing hair out here!

I've tried nearly everything now. Even reinstalled SP4 after reading this..

Windows 2000 USB Driver Stack

The Windows 2000 driver stack for USB is different from Windows XP. To support USB 2.0 on Windows 2000, a parallel (new) driver stack is needed. This driver stack will consist of Usbport.sys, Usbhub20.sys and Usbehci.sys. A host controller-specific coinstaller (Hccoin.dll) will also be provided to ensure proper Windows Update installation in the Windows 2000 scenario.

Nada.

Will check out those files a bit later. Will I need just those or those plus others is the question?

**CCT** · October 1st, 2009, 07:26 AM

You can try also turning OFF the comoputer, pulling the plug, pressing the power button and then leaving it sit for an hour and then powering up again.

Apparently this works on occassion (some kind of capacitive discharge).

Failing that, buy a PCI USB card.

**kleefarr** · October 5th, 2009, 04:33 AM

Well nothing we have tried to date has worked.
The annoying thing is though i have had USB working before under the Intel 82801EB ICH5 - USB Controller [A2/A3] drivers. So. I will contact Intel and Asus to see what the have to say.

Thanks for the help so far.

**nightmare3983** · October 20th, 2009, 04:16 PM

In attempting to get my usb drive recognized, I want to try prashantisonline's method, but I need a little help and clarification. First, I can't find any registry keys that say USB Mass Driver, but I do have some that say USB Mass Storage Device. Should I delete those?

Then in terms of adding a new key, if anyone could provide a brief walkthrough on that, I'd appreciate it.

**kleefarr** · November 22nd, 2009, 09:05 AM

A quick update to my problem..

Never did manage to get the onboard USB working again annoyingly, so have installed a cheap 4 port PCI card and now have working USB devices.

**moertb** · January 3rd, 2010, 05:46 PM

OKey, so..

I have a Hammer morspace USB Device 1TB or something like that.

The disk doesn't appear in Diskmanagement och in " My Computer" but it does show up in the DeviceManager and it says there's no problem with the harddrive.

So. I've basically tried everything. tried all the USBslots, works on 1/3 computer, changed letters for some Dvd"players"(?) so the harddrive could choose first.

I've tried the guide that says I should delete some files in windows/inf/...blabla

The problem is that i dont have any inf-directory so..

Im begging for help, and I'm apologizing for my bad english. From Sweden and really tired.

**CCT** · January 4th, 2010, 08:12 AM

Are you using the power adapter?

**moertb** · January 4th, 2010, 08:13 AM

Originally Posted by CCT

Are you using the power adapter?

Haha, someone trying to be funny?

Yes, of course I do.

**CCT** · January 4th, 2010, 08:17 AM

Why would that be funny - I have 2 drives that DO NOT need an external supply.

However, when you said 'works on 1/3 computer' what did you mean? You have 3 comps and that drive works OK on 1 of them?

edit: and make sure the USB/external switch is on external

**moertb** · January 4th, 2010, 08:21 AM

Originally Posted by CCT

Why would that be funny - I have 2 drives that DO NOT need an external supply.

However, when you said 'works on 1/3 computer' what did you mean? You have 3 comps and that drive works OK on 1 of them?

edit: and make sure the USB/external switch is on external

Oh, I'm sorry. Tought you were being a smartass or something, Sorry.

Yes, that was what I meant. All of them were laptops. How do I make sure the USB/external switch is on external?

**CCT** · January 4th, 2010, 08:55 AM

It may not even have one, but if it does it is apparent and should be addressed in your manual.

Start with one of the other laptops that won't recognize it in DM.

Disconnect anything else from USB except your mouse/keyboard if you use that.

Do you have any other external devices pre-assigned drive letters? If so, change those to something farther away from 'E'.

**moertb** · January 4th, 2010, 09:45 AM

Originally Posted by CCT

It may not even have one, but if it does it is apparent and should be addressed in your manual.

Start with one of the other laptops that won't recognize it in DM.

Disconnect anything else from USB except your mouse/keyboard if you use that.

Do you have any other external devices pre-assigned drive letters? If so, change those to something farther away from 'E'.

It did show up in Diskmanagement on my brothers comp, but I couldnt initiate it, so no luck there.

Changed driveletters several times but no luck there aswell.