Mom Can Recieve JPGs

[Twigs]

When I send a JPG by email to my Mom's XP computer. She gets a message that says "MIM files". She use be able to open any Picture I sent her but now she gets this message. Has something been change in her settings?

[CCT]

A possibility:

http://computer.howstuffworks.com/question334.htm

[NooNoo]

Twigs, a number of things can change her ability to view jpgs without having to do anything.

First of all, what does she use to open emails? Is it web based or local (like outlook express). Who is her ISP? What is the domain name of her email provider - don't post the whole email address, just the bit after the @

[Twigs]

Twigs, a number of things can change her ability to view jpgs without having to do anything.

First of all, what does she use to open emails? Is it web based or local (like outlook express). Who is her ISP? What is the domain name of her email provider - don't post the whole email address, just the bit after the @

Here is and update. She uses AOL to get her email.
The new thing I did was this:
What I did I sent the Jpegs to my office and they open find. Then I sent them to her and she was able to open them find too.
But when I send the Jpegs from my home she can not open them. I send them know different way then I sent them to my office.
She is able to recieve emails from me just not pic. She use too...
Any Ideas ???

[CCT]

She uses AOL for mail. What do you use?

How are you including the jpg's, ie, attachments or embedded within the mail?

[Twigs]

She uses AOL for mail. What do you use?

How are you including the jpg's, ie, attachments or embedded within the mail?

I use Out look Express and High Speed Cable connection. I send it as an attachment.

[CCT]

Twigs, AOL is a service provider (ISP) whereas Outlook Express is a software for handling mail.

You will pay someone for your service - who?

Try sending her an email and include a jpg using the 'insert' command instead of 'attachment'.

[NooNoo]

Yes, open the picture, right click on it and select copy. Then in outlook where you are creating a new mail, right click in the middle of the create mail window and paste.

Can she see those?

AOL can handle attachments - I wonder if she is not opening the attachments...

[futuretech]

http://www.piglette.com/howtoopenmimfiles.html

This discusses the MIM files and suggests that the files are being sent compressed as MIME files.

[Twigs]

Yes, open the picture, right click on it and select copy. Then in outlook where you are creating a new mail, right click in the middle of the create mail window and paste.

Can she see those?

AOL can handle attachments - I wonder if she is not opening the attachments...

I tried sending her a pic by insert /picture. She still could not open it from my home address. Is there a block setting from AOL that is not letting her open my attachment from my email address? I can send the same thing from my work emails address and she has know problem. She use to be able last month open my stuff from my home address.

Man what a hassle that I have to login to the forum everytime when I want to respond to your post.

[Twigs]

Yes, open the picture, right click on it and select copy. Then in outlook where you are creating a new mail, right click in the middle of the create mail window and paste.

Can she see those?

AOL can handle attachments - I wonder if she is not opening the attachments...

I tried your way but I could not paste in the window. Paste was grayed out.
Remember I'm using Outlook Express..

[Twigs]

Twigs, AOL is a service provider (ISP) whereas Outlook Express is a software for handling mail.

You will pay someone for your service - who?

Try sending her an email and include a jpg using the 'insert' command instead of 'attachment'.

Like I said I use High speed cable as my service (Time Warner)

I did insert/picture she still could not open it from me.

[CCT]

Like pulling teeth here:

When in Outlook Express, click Tools, Options, Send and what do you show for Mail Sending Format?

[Twigs]

Html

[CCT]

As an experiment, switch to plain text and thehn send her an email with a jpg - use insert.