Please help me recover documents for my HD owner folder "access denied- this folder i

[tomcruise3230]

I have a HD where i have "windows xp" installed that isn't working properly due to shock however i can still turn it on but it only shows up a blank black screen and doesn't go no where. So i had to put it in an external enclosure with my other "windows xp" PC . Doing that I can access folders like "programs" and "windows" and "guest documents" however what i cannot do is try to go inside the owner/admistrator folder because i get the message "access denied- this folder is unaccessible". When i go to "properities" it says it has 0 bytes however when i click on the "hard drive icon" itself it says it does have almost all the 120 GB (and over 48% free space) i have saved on the administrators account. I already tried running it on safe mode but it just restarts over and over and doesn't go through.

So please tell me how can I possibly recover files (only want to recover very important documents only) where windows is installed and I am not getting premission to check the "owner/adminstrators" folder and documents.

[Ferrit]

Read this it should give you all the info you need.
http://support.microsoft.com/kb/308421

[tomcruise3230]

I have tried this but still get the message ""access denied- owner folder is unaccessible". So it must be something else. I believe because of shock the owner folder documents are unaccessible but not the others but i am not sure.

Please suggest me on what else I should do?

[Ferrit]

It may be some file damage
You could try doing a chkdsk on it
Right click the drive and choose properties then choose tools at the top