Word 2000 freezes
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Thread: Word 2000 freezes

  1. #1
    Registered User ADS_Tech's Avatar
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    Word 2000 freezes

    Need this fixing in a hurry if poss, please........

    Office 2000. AMD 5000, MSI MS-7312, 4.0Gb RAM.

    Word freezes the whole PC with a grey screen if opened after switching user. If the PC is shut down or restarted and then Word opened, no problem. The freeze will happen on any of the three users if switch user or log off/log on is used.
    I have tried uninstalling/reinstalling and deleting Normal.dot.

    Help...........
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

  2. #2
    Registered User MobilePCPhysician's Avatar
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    Try here: http://www.personal-computer-tutor.com/NNTWord.htm

    First try disabling any antivirus. Does it still freeze?
    Sergeant WOTPP

  3. #3
    Registered User ADS_Tech's Avatar
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    Thanks, but tried them. Found the site after googling. I have tried it with the a/v uninstalled, but no luck yet.
    Problem is that they regularly switch user, so restarting each time is a real issue.
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

  4. #4
    Registered User MobilePCPhysician's Avatar
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    Are the users the same privledge wise? All users, admins, etc??
    Sergeant WOTPP

  5. #5
    Registered User ADS_Tech's Avatar
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    All admins..........
    Guest is off, ASP.net is there too.
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

  6. #6
    Registered User ADS_Tech's Avatar
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    Just created a new user and switched to it. Bang. Same problem. Wouldnt even load the user until I rebooted.
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

  7. #7
    Registered User ADS_Tech's Avatar
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    Sorted. Its a bit extreme, but the customer decided on a new PC for Windows 7. The other one is being hosed for their kids.
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

  8. #8
    Registered User slgrieb's Avatar
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    Just curious, when you were uninstalling/reinstalling, did you use the Windows Installer Cleanup Utility, for removal, or standard uninstall?

  9. #9
    Registered User ADS_Tech's Avatar
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    Used REVO first time, then msicuu2 the second time after re installing.
    If the automobile had followed the same development cycle as the computer, a Rolls-Royce would today cost $100, get a million miles per gallon, and explode once a year, killing everyone inside.

    Robert X. Cringely, InfoWorld magazine

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