memorex I/O dvd burner double layer (external)
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Thread: memorex I/O dvd burner double layer (external)

  1. #1
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    Exclamation memorex I/O dvd burner double layer (external)

    I use system windows xp service pack 3
    e-machine T3302 AMD Semphron(tm) processor
    3300+ with 2. GHz, 1.4GB of RAM


    External Memorex I/O double layer DVD burner does not read or write any more. The weird thing is that the computer recognizes it only when the drive is empty. As soon as I insert a CD/DVD the mouse pointer gets stuck or stalls canceling other functions like right clicking on it. The problem started when my ISO image creator software created an error in the middle of an ISO image file burning process. I do not have the error log, but I remember that it says aborting process or something similar to that. The error was taking too long to eject the disc and I manually closed the program software by clicking on “ok” on “program not responding” window. Then, I turned off the DVD burner and turned it back on again. Since then, the drive is not responding when reading or writing a CD/DVD.
    I tried to fix the problem by uninstalling the drive and reinstalling it, but did not good. Also, I tried to use different image writing software such Nero, DVD decrypter, Roxio and they don’t detect an SCSI/ATAPI devices when the burner is on, but when I go to my computer the drive is there but as soon as I insert DVD/CD the mouse pointer has a small disc icon next to it that continuously goes on and off along with the mouse pointer and does nothing else. It could stay doing that for hours, maybe forever.

    Do you guys have any idea what could be the problem?

    Please help
    Regards
    Rogimor

  2. #2
    Registered User Ferrit's Avatar
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    I would try this even though it doesnt exactly match your situation.
    Gigabyte 990FXA-UD3
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  3. #3
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    I think Ferrit missed the 'paste' step for http://support.microsoft.com/kb/314060

    Maybe.

  4. #4
    Registered User Ferrit's Avatar
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    Darn thanks CCT was a late night HEH!
    Gigabyte 990FXA-UD3
    AMD FX 8350 4ghz OCTO-Core
    Windows 8.1 PRO 64
    Adata 256 gig SSD
    Kingston HyperX 1600 16 Gigs
    Sapphire R9 280 2gig
    Enermax Liberty Modular 620
    www.northernaurora.net
    http://www.northernaurora.net/page/chat.html

  5. #5
    Registered User CeeBee's Avatar
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    Try booting from a bootable disc to see if the drive is working properly. I have seen way more instances where the drive is bad than where there is a software issue.
    Protected by Glock. Don't mess with me!

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