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October 28th, 2011, 11:43 PM
#1
Registered User
Puzzled
Ok I have a client that has an issue that I am stumped on and before I get crazy and wipe the computer I thought I would run it past some of the people here.
For some reason when he inserts WMV files into a PowerPoint2007 the video does not play. He gets audio but no video. WMV files play fine in Windows Media Player and other applications I am told but not in PowerPoint.
He ran that Office diagnostics and I even had him try uninstall and reinstall Office 2007 all together. He also tried disabling hardware acceleration and that did not help. Last I spoke with him I asked if he could try and insert another movie file type MPG into a PowerPoint and see if that plays.
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