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April 6th, 2013, 09:16 AM
#1
Registered User
Delay of a day in receiving email in outlook 2007
Hello :O)
I have a client who uses outlook 2007 to receive email at work, on his laptop and on his home computer.
few days ago he complained that he started to get emails on his home computer with a delay of about a day. on his laptop and on his work computer it works well. There were no changes made to his home computer.
I thought I would install him windows live mail instead of the outlook 2007 client, But i'm afraid he needs the outlook because he syncs his android device with it's calendar.
I would appreciate a suggestion to revive his outlook.
Thank you
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April 6th, 2013, 10:19 PM
#2
Registered User
2 things you could do is one, delete the account reboot the system and re-enter the account. If this doesn't work, you could create a new profile and see if this resolved the problem.
It's not the computers that keep having problems, it's the users!!
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April 7th, 2013, 02:10 AM
#3
Administrator
When an ISP or email provider go down, it can often take some time for them to get back up and running. Long delays like you describe would be typical.
Did the problem start out of the clear blue? And has it since appeared to have gone away?
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April 7th, 2013, 12:39 PM
#4
Registered User
Thanks guys. you wont believe how stupid he it was. I removed his profile and reinstalled it, just to see that the TODAY folder of the incoming mail was not expanded hahahahahaha just pressed it once and TADA !!! problem solved
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April 9th, 2013, 07:53 AM
#5
Registered User
Glad you was able to resolve the problem.
It's not the computers that keep having problems, it's the users!!
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