XP Crashing

**Martin009** · April 8th, 2004, 09:24 AM

For the passed few weeks I have been getting the blue error screen followed by a shut down/restart. The Microsoft error message implies that it is a device driver but all seem to work properly.

It seems to happen at different times; when using explorer, publisher, Nortons AntiVirus etc. etc.

Any suggestions????

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 08/04/2004
Time: 08:27:47
User: N/A
Computer: MyComputer
Description:
Error code 000000c4, parameter1 00000090, parameter2 ffdff120, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303020 63303030
0020: 50202034 6d617261 72657465 30302073
0030: 30303030 202c3039 66646666 30323166
0040: 3030202c 30303030 202c3030 30303030
0050: 30303030

**NooNoo** · April 8th, 2004, 09:36 AM

Welcome to Windrivers Martin009

Ok first thing to do is right click my computer, properties, advanced, start up and recovery button, uncheck automatically restart, apply and ok it.

The event you have shown above is wonderfully vague. Often letting the pc bsod properly is much the best way to go - you get much more information. Turning off the auto restart means the blue screen stays untill you manually restart it, which means you can read it at your leisure.

Please tell us when you get a bsod, the entire message, if you get more than one, post the others as well.

**Martin009** · April 8th, 2004, 09:43 AM

When I tried to reinstall/repair windows (I had previously ghosted my drive in case of emergencies, thankfully) I repeatedly recieved the error:

IO System verification error in ousb2hub.sys (wdmdriver error 22e)
[ousb2hub.sys + 7B0 at F4BF87B0]

Don't know if that helps.

I am currently trying to produce the dreaded blue screen! Will provide more data shortly.

**edball** · April 8th, 2004, 09:46 AM

You might try running this memory test.

http://www.memtest86.com/

**NooNoo** · April 8th, 2004, 09:49 AM

OK its got a usb device it hates the driver for.

What motherboard? What usb devices? What service pack level are you up to?

**Martin009** · April 8th, 2004, 11:32 AM

What motherboard?
MIS K7N2G (NVIDIA nForce 2 Chipset Based)

What usb devices?
Canon S6300 on USB001

Bus Adapters
VOB InstantDrive Controller
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
NVIDIA USB 2.0 Enhanced Host Controller
USB 2.0 Root Hub Device
USB Printing Support
USB Root Hub
USB Root Hub

What service pack level are you up to?
SP2

Also have tried to halt it on the blue screen but it restarts, even with the option unchecked in the error options!

**Martin009** · April 8th, 2004, 12:19 PM

Lo and behold it crashed again and this time stayed on the blue screen.

"A device driver attempting to currupt the system has been caught.
The faulty driver currently on the kernel stack must be replaced with a working version.

STOP: 0x000000C4 (0x00000081, 0x8558A678, 0x0000008A, 0x00000000)"

I don't know if this sheds any light on the matter.

**confus-ed** · April 8th, 2004, 12:31 PM

Applied the Nforce chipset patches ?

**NooNoo** · April 8th, 2004, 12:34 PM

First off, uninstall one usb device from add remove programs, use the safely remove hardware widget next to the clock to unplug it. When it bsods again, uninstall another one. And so on.

When its quit bsoding, then install the one you last removed, does it start? If so, we have a winner. Look for updated drivers for the device or post here.

On the otherhand it might benorton getting in the way again

**Martin009** · April 9th, 2004, 02:51 PM

I disabled all the usb controllers etc and still it is bsoding. Do I have to actually unistall them or in diable sufficient?

Have also checked the memory etc and all seems ok!

**NooNoo** · April 9th, 2004, 03:13 PM

Where did you disable them?

Did you - as I recommended - uninstall each device first?

**Martin009** · April 10th, 2004, 03:21 AM

I disabled them through device manager.

The little gismo on the desktop only allows me to unistal my broadband.

Other error message which migth shed light. (hoepfully!)

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Description:
The NEC PCI to USB Enhanced Host Controller service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

**NooNoo** · April 10th, 2004, 07:31 AM

This would point to lack of motherboard drivers. Did you load the motherboard drivers? Did you try Confus-ed's patches for them?

Is Service Pack 1 properly applied?

Your motherboard model is K7N2G - any other letters after it?

if its the plain K7N2G click here to see if you bios version has been updated.

**Martin009** · April 10th, 2004, 08:20 AM

It is K7N2G-L version 3.9 which seems to the latest. I've reflashed it to make sure (removing Antivirus and any other programs which might interfere).

Still the error appears in the Vent Viewer for System. I'm not sure how to interpret the source, event id etc to help me narrow the problem down.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/04/2004
Time: 14:40:50
User: N/A
Description:
The NEC PCI to USB Enhanced Host Controller service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

All patches seem to be installed. Some of them appear twice for some reason. SP1 etc recorded as being installed!