problem: screen goes black

[denis763]

I have had this problem for a few months now and can't finde the answer to it, so i hope someone can help here.

My computer screen goes black randomly, and when it goes black it stays black for a few seconds 2-5 sec. When it goes black the Monitor light stays green and i can move the mouse pointer and see it move with no problem but the screen is black.

I have tryed formating my HD, reinstalling Windows XP and than the Video and Monitor Drivers. And i have notest something the problem always comes after installing NVIDIA Drivers, I have tryed all of them, old drives brand new drivers and same problem.

Some other things i have tryed,: Diferent Monitors and Drives -Same problem. After Formating HD and reinstalling OS I only installed Monitor Drivers not the NVIDIA Video CArd Drives and keept it like this for 4 days and no problem.

My Video card is 2 years old and it worked fine before on same OS Win XP Pro.

Should i Replace the Video Card?

Here are my SPECs:

Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 1 Build 2600
Motherboard VIA694
Processor AMD ~1535 Mhz
Video: NVIDIA GeForce4 MX 420 64MB
768 MB RAM

[NooNoo]

Welcome to Windrivers denis


Short answer, yes... I had an ATI card do this too me as well, fortunately mine was in warranty.

[denis763]

Sounds like that that would fix my problem because you had the same problem with your card.

I will go and get a new Video Card. Thanks.

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>Short answer, yes... I had an ATI card do this too me as well, >fortunately mine was in warranty.[/QUOTE]

[denis763]

Bad News, i just got a new Video Card. A NVidia Geforce FX 5200 (256MB RAM, AGP). I uninstalled old drives, installed the ones that came with the new vid. card. I tried looking for it again and the only 2 things i found is some say it could be the power supply or that it uses IRQ11 like my PCI USB 2.0 Card. I got a new Powersuply when this problem started so that can't be it. I tried moveing the USB 2.0 Card into different PCI slots but it still uses IRQ11, i tried takeing out the USB Card and uninstalling the drives for it but the screen still blinks black.

If anyone else have any idea what it could be please reply, the problem is starting to piss me off.

One thing i have notest, when i open Norton Antivurus and do a Systam Scan this problem would show up all the time, about 3-4 times during the hole scan. The screen freezes, few seconds later blinks black and it comes back to normal, and Norton's scan is not affected, say the problem happens when norton has scaned 3000 files than screen freezes goes black and comes to normal norton will say it scaned 3789+ files .

It also happens when i'm browesing and i scrole down or up on a webpage fast it sometimes freezes goes black and than normal.

Please anyon that can help me replay.
Thanks.

Sounds like that that would fix my problem because you had the same problem with your card.

I will go and get a new Video Card. Thanks.

---------------------------------------------------------------
>Short answer, yes... I had an ATI card do this too me as well, >fortunately mine was in warranty.

[/QUOTE]

[NooNoo]

usb on irq 11 is quite normal, as is a load of other devices ALSO using irq11.

The motherboard you reported as "Via694" do you have the bios id for it or a full make and model? If you are using XP or 2k this could indicate an acpi issue and it requires either a bios update, or turn off acpi and reload windows with a standard hal.

[denis763]

It's a Shuttle AK32 Motherboard.
I'm useing Windows XP Pro.

Useing SiSoftware Sandra i got some info on my bios, i never updated it maybie i should go ahead and do it the reason i didn't do it before is because i didn't want to risk getting a wrong bios update. But if you have anything to add i would apriciate it. thanks. Because this would be my first time updateing a BIOS any info i should know would help.

General Information
Manufacturer : Award Software International, Inc.
Version : 6.00 PG
Date : 02/07/2002
Plug & Play Version : 1.00
SMBIOS/DMI Version : 2.20
(EE)PROM Size : 256kB (2Mbit)

General Capabilities
Can be Updated/Flashed : Yes
Can be Shadowed : Yes
Is Socketed : Yes
Supports Plug & Play : Yes
Supports ESCD : Yes
Supports Enhanced Disk Drive : Yes
NEC PC-98 Spec Compatible : No

Power Management Features
Supports APM : Yes
Supports ACPI : Yes
Supports Smart Battery : No

Boot Features
Supports Selective Booting : Yes
Supports CD/DVD Boot : Yes
Supports PCMCIA/CardBus Boot : No
Supports LS-120 Boot : Yes
Supports ZIP Boot : Yes
Supports i2o Boot : No
Supports FireWire/1394 Boot : No

Performance Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Tip 207 : A SMBIOS/DMI 2.3 or later compliant BIOS is recommended. Check for a BIOS update.
Tip 212 : BIOS can be shadowed so check whether it is.
Tip 211 : BIOS is flash-able and socketed so it can be upgraded when needed.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

usb on irq 11 is quite normal, as is a load of other devices ALSO using irq11.

The motherboard you reported as "Via694" do you have the bios id for it or a full make and model? If you are using XP or 2k this could indicate an acpi issue and it requires either a bios update, or turn off acpi and reload windows with a standard hal.

[NooNoo]

go here for bios updates for your ak32 There are two revisions of this board, you need to know which one you have.

Please note that flashing your bios can render the board inoperable.

[denis763]

thanks, i just updated bios from AK32S208 to AK32S20K. Right now i finished scaning my system with Norton Antivirus it scaned 183398 files, and the screen didn't freeze/go_black ones. Before runing a full system scan would almost guarantee a freez.

So I't seems like that updateing the bios might have solved the problem, but beeing me i don't consider anything solved tell i had a few days without the problem.

I'll update this form in 1-2 days and will see if it's been fixed.

Thanks NooNoo again.

go here for bios updates for your ak32 There are two revisions of this board, you need to know which one you have.

Please note that flashing your bios can render the board inoperable.

[NooNoo]

My pleasure - lets hope it's good news from you in a couple of days.

[denis763]

Well it looks like it's fixed the problem didn't show up in almost 2 days.

My pleasure - lets hope it's good news from you in a couple of days.

[NooNoo]