Please help

[amyb]

My husband's Dell latitude has been giving him an attitude..here is the hijack logLogfile of HijackThis v1.99.1
Scan saved at 1:38:51 PM, on 9/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Network Associates\VirusScan\mcconsol.exe
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\mblumhardt\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
O2 - BHO: (no name) - {4E86A50B-A7FF-4cae-B8B7-28A13B6D46F0} - C:\WINDOWS\system32\wat874.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NetScreen-Remote.lnk = C:\Program Files\NetScreen\NetScreen-Remote\SafeCfg.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Sonic CinePlayer Quick Launch.lnk = C:\Program Files\Common Files\Sonic Shared\CineTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.google.com
O16 - DPF: {05D96F71-87C6-11D3-9BE4-00902742D6E0} (QuickPlace Class) - http://aww.quickplace.alcatel.com/qp2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FFFC4855-B71C-4DDF-8F3F-3944440119D6}: NameServer = 24.51.98.194,24.51.98.195
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: wat874 - C:\WINDOWS\SYSTEM32\wat874.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SafeNet Monitor Service (IPSECMON) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IPSecMon.exe
O23 - Service: SafeNet IKE Service (IREIKE) - SafeNet - C:\Program Files\NetScreen\NetScreen-Remote\IreIKE.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Unknown owner - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe" /ServiceStart (file missing)
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

[NooNoo]

O2 - BHO: (no name) - {4E86A50B-A7FF-4cae-B8B7-28A13B6D46F0} - C:\WINDOWS\system32\wat874.dll <<< no information - kill it if you don't know what it is

O17 - HKLM\System\CCS\Services\Tcpip\..\{FFFC4855-B71C-4DDF-8F3F-3944440119D6}: NameServer = 24.51.98.194,24.51.98.195 <<< possible problem, but may be to do with vpn type software as well. Back it up and remove the reg key and see what effect it has.


O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing) <<<< have a look here and see if you recognise the program as a legit install.

There are a bunch of 023 entries with file missing... these could represent incomplete or corrupt install. I know Macafee can slow a machine down if it gets its knickers in a twist - might be worth uninstalling and reinstalling. Same goes for java.

Nothing jumps out as most definitely spyware, but he has a shedload of stuff opening and loads of plugins.

MIght be worth getting the taskmanager plugin for processes called quck access - you install it and then when you want to know what a process belongs to, click the i icon in blue down the left of process dialogue and it will launch the browser and get details for you - saves a lot of typing into google!

[amyb]

I know, I felt the same way regarding the spyware. Yes, he does run vpn. Thanks. It's good to have a "third eye" regarding this.

[geoscomp]

Other than what NooNoo has mentioned, the only thing I see that is odd is this:
O20 - Winlogon Notify: wat874 - C:\WINDOWS\SYSTEM32\wat874.dll


and this:

O2 - BHO: (no name) - {4E86A50B-A7FF-4cae-B8B7-28A13B6D46F0} - C:\WINDOWS\system32\wat874.dll
wat974.dll does not have any reference in google that I can find, but this:
{4E86A50B-A7FF-4cae-B8B7-28A13B6D46F0}
looks like it could be a reference to w32/darksma generic (E Trust designation..I think its the same as a trojan conhook at trend micro)