Need workaround for HP DVD1040e and Windows 7 (32)
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Thread: Need workaround for HP DVD1040e and Windows 7 (32)

  1. November 26th, 2012, 07:34 PM #1
    edugeek
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    Question Need workaround for HP DVD1040e and Windows 7 (32)

    I have an external DVD (HP DVD1040e) but I am unable to get Windows 7 to recognize it.
    Does anyone know of a workaround that addresses this problem?
    Thanks, edugeek
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  2. November 27th, 2012, 04:53 AM #2
    Steve R Jones
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    Welcome to WinDrivers



    EDIT: Do you see any errors in device manager?

    Does the drive work on other machines?
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  3. November 27th, 2012, 08:18 AM #3
    MobilePCPhysician
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    Try a different usb cable. Make sure the power supply is working properly. Plug the device into the front, then rear usb ports on your computer. Do other devices work when plugged into the usb ports?
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  4. November 27th, 2012, 11:57 AM #4
    Ferrit
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    Win 7 on what desktop ? Laptop?
    Or are you trying to load windows on a
    system and the system isnt seeing the
    the windows 7 disk in the HP DVD1040e?'
    Last edited by Ferrit; November 27th, 2012 at 12:01 PM.
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  5. November 28th, 2012, 07:30 PM #5
    edugeek
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    Acer Aspire 5315-2122 Laptop
    Intel Celeron 550
    Windows 7 Home
    2GB DDR2

    The system is not recognizing HP DVD1040e
    USB unknown device issue
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  6. November 28th, 2012, 07:32 PM #6
    edugeek
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    Quote Originally Posted by MobilePCPhysician View Post
    Try a different usb cable. Make sure the power supply is working properly. Plug the device into the front, then rear usb ports on your computer. Do other devices work when plugged into the usb ports?
    I have tried different USB cables and have tried to access different ports.
    The message given is "USB device unknown"
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  7. November 29th, 2012, 06:19 AM #7
    SpywareDr
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    Is it getting power?
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  8. November 29th, 2012, 07:02 AM #8
    Steve R Jones
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    Quote Originally Posted by Steve R Jones View Post

    Does the drive work on other machines?
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  9. November 29th, 2012, 09:14 AM #9
    MobilePCPhysician
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    Quote Originally Posted by edugeek View Post
    I have tried different USB cables and have tried to access different ports.
    The message given is "USB device unknown"
    Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
    Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
    this will refresh the default driver stack.
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