I sent an e-mail to Acer tech support a couple of weeks ago...I haven't heard anything back from them yet...
A customer of ours has an Acer 310P scanner. They moved it from point A to point B, and reconnected it to the system. After they did that, however, they cannot select the scanner from the scanning software. They're running Win 98, and the scanner shows up under device manager. However, when they go to "Select Source" from any imaging software (ULead photoplus, Paintshop Pro, and even MS Imaging) no devices are listed.
I tried uninstalling the scanner, and reinstalling. No help. I tried deleting the TWAIN directory, and rebuilding it. No help. Any ideas?

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***the Beast
- I only came for the platypus soup