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November 22nd, 2000, 12:08 PM
#1
W2K, HP9100CD-RW Error 31
Will try to give this is the shortest manner possible. I installed Adaptec 4 from HP AND installed all updates from Adaptec website. Doesn't let me burn only read. Fine, I junk Adaptec and rebooted. Next thing I know, my CD-RW AND CD-ROM (Mitsumi 4820T) have an error on it in Device Manager. Both drives are detected but show error: Device is not working properly because Windows cannot load the device drivers (Code 31).
Simple enough, I updated drivers, rebooted. Unresolved. I uninstalled both CD-ROM's and rebooted. Windows detected them and loaded them back but STILL same error. Unresolved.
Went to Windows KB tells me it's a simple error, usually a reboot will do the job. Not so. I have updated drivers, uninstalled, reinstalled and rebooted countless times. Unresolved. Even replaced driver files with fresh copies from another W2K computer. UNRESOLVED!
Anyone have any ideas?
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