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December 13th, 2001, 12:05 PM
#1
trouble configuring cusotmer's @home settings. @Home support shrugs shoulders...
My customer has a Windows 95 box. After a clean install of windows 95 and fresh drivers you can put her @home settings or the settings we use at work (The Host Name) and her computer is unable to get access. I can dial up to a local provider and it works fine, but after replacing the network card, changing/playing with settings, it just can not get a signal from the computer out to the modem itself. The cable is fine and the network cards test and work ok on a testing machine.
Does anyone have any suggestions??? I have been working on this thing for over a week. I'm ready to pull what's left of my hair out!!!
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