I've tried product supports and they give me several fixes that dont help. I recently purchased and installed a Creative DVD ROM DVD 1241 E. After installation I keep getting "Create Overlay failed. Please lower your screen resolution or color depth and try again." Everytime I try to play a DVD. No amount of display ajustment will remove this problem. What can I do to fix this problem? The drive will play CDs, just refuses to play any DVDs, which is why I bought this player for. I have Directx 8 and all updates have been made that I can find. I'm using a Rage IIC AGP (English) display adapter. Any Help would be appriciated.