|
-
December 12th, 2000, 11:54 AM
#1
HP SCSI scanner problem? Please help!
I have a HP 6100c scanner which was working but now I can't get it to work on another conmputer. In fact I've tried 4 different machines! W95,w98,Wme. The scsi card seems to detect properly but the scanner detects intermittently. When it is detected and I try to use it the twain software will start, I click Preview and I get a split second of sound from the scanner as if it starts to move and then it stops, after a time period I get an error saying and error has occurred.
I can't find anything related on hps site. I can't even get help there... this model not listed for email support, 900 number is blocked (I think) and the $25/incident support tells me to go to the web site and then hangs up once I input the model.
This is driving me nuts! This worked perfectly before.
Any help would be greatly appreciated.
Chuck
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|
Bookmarks