OK, here are the problems:

1. He says that his sound slows down or gets distorted when running other programs while listening to audio CDs in his CD-Rom drive.

2. He has an extreemly long boot time after the part where it shows the windowsXP logo it just hangs forever and then finnally goes to windows but its rediculously long. He says that while it is hanging that it is trying to access his CD-Rom drive.

Here are the system Specs:
Shuttle AK12 Motherboard
AMD Athlon 1.2GHz
512MB PC133 SDRAM
cendyne CD-RW 4x4x24
Creative GeForce256 DDR

If you need anymore info lemme know thanks alot in advance guys.