Anyone have one? And running windows 2000 pro?

I just got one and Everythings works great, but there are 2 big problems.

1. Creative sux on tech support they still havent answered this question.

2. When I undock the camrea and try to take snapshots or multi shots, then dock the camera I cannot bring up the iamges, well the images are there but there blank nothing comes up. I installed the newest drivers, and programs. I even formatted the memory, nothing.

Any ideas?