To my woe, I delayed downloading the UK version of the Int. Spkr. (5669) model flash update from www.hayes.co.uk. Sure, I can find remnants of U.S. Hayes drivers, but they don't work with European releases of the modems. What do I, along with the zillion other people outside the U.S., do now to upgrade from 56kflex? Does anyone have or know an url for this UK update?