I have a Dell Inspiron 8100 notebook with Windows XP Home on it. I use it both at home and at work, and have installed a number of printer drivers on it. Everything was fine until I decided I should install some of the critical updates that Windowsupdate says should be installed. The first time, I installed all 15 critical updates, and immediately after doing so, all of my printers listed in the Printers and Fax Folders were gone. I reinstalled XP using the repair option and they all reappeared, but that also removed all of the updates. I then figured I would install the updates one at a time to find isolate the problem, and the very first update, which was the Windows XP Update Package, October 25, 2001, trashed the printers again. Thinking I had discovered the culprit, I went through the repair routine again to recover my printers. I then went back to windows update and skipped the Windows XP Update Package, October 25, 2001, and tried the next one, which was Security Update, December 17, 2001. Lo and behold, that one trashed the printers as well. Either all of the updates trash the printers and faxes folder, or there must be something I can do prior to the updates to preserve the printers and fax folder information. Any help would be greatly appreciated, since it is important to install some of these updates. Thank you. Barry Mizes