I hate problems like this. Wait, I hate all problems. That's why they're called 'problems'.

I have a user who keeps getting the bottom 1/4 of the pages of some Word documents truncated when she prints. Weirder still is that in the "Print Preview" of Word it shows the pages with the bottom 1/4 missing, but only sometimes.

Here's what I've tried:

1. New print driver (both 5e and pcl6) for her LaserJet 4000N - no luck.
2. Uninstalled Word XP and put 2k back on there - no luck.

I think it's a crappy printer, but I've never seen printer hardware affect the way a document views.

Any ideas?