Their support is not quite what it should be. A guy came into the WD chatroom, and said dell told him to come to WD for drivers...
See for yourself,,, the names were changed to protect the innocent foos.

----- Original Message -----

From: <[email protected]>

To: <<Dell customer>@msn.com>

Sent: Sunday, January 26, 2003 1:53 PM

Subject: Re: AT20030120_0000010531 Re:#5DS##19#eTrack#=6F2YHH1YK1L91M1J-Computer #APTX#



> Please include the following line in all replies.

> Tracking number: AT20030120_0000010531

>

>

> Dear <Dell customer>,

>

> Thank you for contacting Dell eSupport and Services. We appreciate the

> opportunity to assist you. I appologize for your trouble and I assure

> you it is our hope that you have a positive experience with our

> company.

>

> <Dell customer>, please go through the following links,I am sure this will help

> you to resove your issue about your cd-rom drivers.

>

> http://www.windrivers.com/

>

> And, <Dell customer> You can download the driver from the under mentioned dell

> site.

>

> http:

>

//support.dell.com/us/en/filelib/results.asp?sid=DIM_PNT_P3C_L___r&lang=EN&l

ib=3

> 2&os=W98&searchtype=filter&devid=1044

>

> And, for Digital cameras & their drivers you can go to the under

> mentioned link.

>

> http://www.allaboutdigitalcameras.co...lcameradriver/

>

>

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> Respectfully,

> ** Rex **

> ** ~DTC20313 **

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> Dell eSupport and Services

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> Visit the Dell T@lk Forum where you can find answers to questions and

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> http://delltalk.us.dell.com

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> *********************************

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> Visit the Dell Knowledge Base to get answers.

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> http://support.dell.com/us/en/kb/index.asp

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Well, Windrivers has another paying customer...