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February 7th, 2003, 09:52 AM
#1
Registered User
ArcServe 2000 crashing
When trying to do a restore from Arcserve 2000, I get a Dr. Watson error:
asrunjob.exe
Exceptions: access violation (0x0000005)
Then the job gets stuck "running" and I can't stop it. Then eventually I end up with about 200 Dr. Watsons. It's messy.
Arcserve support said for me to load Service Pack 4 - I already am at SP4! Tried uninstalling and reinstalling - still crashes.
Windows NT Sp6a
Arcserve 2000 SP4
Exchange 5.5 on the system and also being backed up
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