hi, a buddy of mine called me today saying last night he came into his office and his computer had the blue screen of death.

now when he tries to boot, it will get to the point where the bar is loading on the bottom but it gets about 3/4 of the way and won't finish. so he can't get into xp at all. not in safe mode either.

any ideas on how i should go about trying to fix this? i am not that familiar with windows xp. can i put the cd in and do a recovery or something like that? or how do i use the restore last good configuration option (there is one, right?)

thanks for any help.