Customer brings in a Dell Optiplex GXA ,Win Me & Logitec usb optical mouse,and explains that the mouse just stopped working so we put it on the bench and started to check it out.The mouse tests fine,the machine works fine with a ps/2 mouse,shutdown hook up the usb mouse and it lights up, windows says its there but the cursor dosn't move and the buttons don't work .Go to device manager remove it and then reboot , Windows finds new hardware installs the mouse and it works fine untill you reboot then its the same thing.We have tryed it with the logitec drivers and without.So we put a test drive in the machine installed windows Me on it with the usb mouse hooked up and the mouse works fine even after a reboot.
We have used Msconfig to load the system selectively but to no avail.Thought about trying an install in place of Me to see what happens , anybody ever had this problem? if so any help would be appreciated.