I have a Windows 2000 machine that will not boot.

When trying to run the repair tool the installation gets to the point where it shows a message about finding keyboards and mouse plus other plug and play hardware. Your screen may flicker etc. and stops. I can move the mouse but the bar goes up the three quarters the way through and goes no further. I've left it for two hours so something is wrong.

I have taken all the cards out except the graphics card, reset the motherboard bios but still the machine stops at the same point.

Is there anything I can do?

I have copied the data off the disk but my friend really needs his contacts, favorites and cookies etc which I don't think I can recover without getting the installation to complete?

Any help/advice will be greatly appreciated.