Quote Originally Posted by Escape_Driver
I get 3 Customers a week with Bell problems, Bell aways tells them it's the computers fault. One guy even had a DSL modem that was smoking and they STILL said that it was the computers fault not theirs. Or how about their virus protection service that doesn't work. But I wonder if your calls go to Toronto or if they are handled out west ..... I think that could make BIG a difference
Since I prefer to have support in english, there could be a possibility of my calls being routed to Toronto.

That might be it.