Quote Originally Posted by TripleRLtd
Like I said: Control Panel/Power Options. Then click on the UPS tab and see it the service is running.
Under control panel/power options I only see, Power Schemes, Alarms, Power Meter, Advanced and Hibernate...No UPS tab? Maybe I am missing something, but I went through all of that. Maybe I have to download extra software? BTW, I was also all over www.hp.com looking for help but have yet fixed the problem.