Thank You hudsonsmith for your advise, it worked. I also have another problem relating to Palm. I have a few USB cradles for the Palm m505's that do not seem to work. When I install the Palm Desktop software, the Palm will Not sync with the USB cradle, but it will sync fine with a serial cradle. I have checked the settings and Local USB is selected. I have tried this on Windows 98SE, 2000, and XP all with the latest updates and patches. I have consulted Palm's website for information and everything I have read says it should work fine when the palm desktop software is installed. I used the palm CD that came with the Palm and the latest downloaded from Palm's website. I used their USB cleanup utility and nothing I try works. I tried this on a couple different machines thinking it might be the computer. I tried the Palm on a Dell Latitude C600 and a Dell Optiplex GX260 and neither would work. I am probably missing something, but I cannot locate any information that would say the cradle needs drivers.