Yes, unfortunately, I cannot delete the keys from the registry and the dll it refers to is not there to unload. I also canot delete the files. Of the keys to delete, only one is there. HKEY_LOCAL_MACHINE\software\btiein
I cannot delete the key, however I have "zeroed out" the key. I'm not sure how useful that is, but that's the only thing I've been able to do.

So to summarize, I've tried deleting the keys and deleting the files, from command prompt only and from safe mode and have been unable to manually remove this. None of the scanners have been able to remove it either.

Any ideas?

Quote Originally Posted by NooNoo
have you looked at pestpatrol's manual removal instructions?